Elements and Performance Criteria

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Organisations may include:
Local/regional organisations:
community health centres
local hospital
other community service organisations
local council
National organisations:
Australian bureau of statistics
health and welfare institute
other state/territory and federal government organisations
International organisations:
World Health Organisation
UNESCO
Health professional representative bodies:
CRANA
Division of General Practitioners
Aboriginal Health Workers Associations


Health information maybe available from:
Organisations providing services and information:
local hospitals
public health units
epidemiology unit
Community members
Community health workers
Representatives from funding bodies
Community health centres:
screening programs
recall systems
work diaries
documents, records and statistics


Key people may include:
Community members
Community leaders
Council members
Family
Community workers


Types of information may include:
Organisation data
Quantitative and qualitative data
Research data
Personal communications and opinions
Other relevant documents regarding community health issues
Relevant records, correspondence and reports


Appropriate systems and formats for compiling information may include:
Incident reporting and documentation
Questionnaires
Specified formats for preparing reports
Accessing databases
Noting information on records systems
Advising appropriate people of the information gathered
Pictorial:
graphs
posters
photographs


Document information and feedback may be:
Verbal (English and/or first language)
Written
Pictorial
Videos
Computer files


Resources may include:
Other health workers
Brochures
Displays
Community health stories
Videos
Audio tapes
CDs
Computerised information:
databases
websites
Library


Obtain feedback may include:
Written:
report
computer
Pictorial display of information:
poster
Verbal:
discussion
personal interviews

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions


Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities


Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment of this unit include access to:
an appropriate workplace where assessment can take place or practice laboratory
relevant organisation policy, protocols and procedures
emergency response procedures and employee support arrangements


Method of assessment:
In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios
Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes
Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons