Unit of competency Outline

Date retreived
22/07/2026 3:20 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Provide public education on the use of resources

Provide public education on the use of resources

Unit of competency
National Code
SISXRES301A
State Code
D6204
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
3.00
Current Release Date
06/03/2013
View on TGA
State Implementation and Classification
Approved Date
14/02/2014
Field of Education
080505 - Marketing
Original Release Date
14/02/2014
Nominal Hours
25
Description
This unit describes the performance outcomes, skills and knowledge required to identify and address problems in relation to use of activity resources, and to contribute to developing and conveying information to the public on the use of the resources.
Notes
Elements and Performance Criteria
1. Contribute to the development of educational and information strategies.
  • 1.1. Identify specific problems relating to the use of activity resources by user groups.
  • 1.2. Provide suggestions for the development of educational programs to address problems.
  • 1.3. Make contributions to the production of educational and information material.
  • 1.4. Assess and select strategies for presenting educational programs.
2. Plan and conduct educational programs.
  • 2.1. Plan educational programs.
  • 2.2. Identify and organise required equipment and other resources.
  • 2.3. Liaise with user groups to promote educational programs.
  • 2.4. Deliver educational programs to user groups.
3. Evaluate educational programs.
  • 3.1. Seek and acknowledge feedback from user groups on effectiveness of educational programs.
  • 3.2. Analyse feedback from user groups.
  • 3.3. Evaluate all relevant components of the program according to evaluation criteria, and record outcomes.
  • 3.4. Make recommendations for improvement to educational programs.
  • 3.5. Review own performance and identify potential improvements.
4. Maintain records of public educational programs.
  • 4.1. File and store educational program documentation.
  • 4.2. Ensure records of program schedules and costings are up-to-date and accurate.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
User groups may include:
regular or occasional users
spectators
different age groups
different cultural and linguistic backgrounds.
Equipment may include:
data projectors
computer technology
television, video or film
mobile technology
photographs
multimedia applications
signs and posters
props
interactive.
Resources may include:
facilities
venue
grounds
natural environment or resources.
Promote may include:
handouts
noticeboards
bulletins
email
social media
word of mouth.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
deliver educational programs to target user groups that encourage audience participation and interaction
evaluate educational programs to identify improvements and develop contingency plans
maintain and update records of information and programs.
Context of and specific resources for assessment
Assessment must ensure:
delivery of multiple educational programs relevant to the individual’s current or intended work environment that are of sufficient breadth to demonstrate competency and consistency of performance.

Assessment must also ensure access to:
a range of real or simulated target user groups
information relating to public safety issues
presentation equipment.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of interacting with a range of participants, including conveying information that educates the public on the safe use of recreation resources
observation of dealing with contingencies, such as inappropriate behaviour of participants or inappropriate use of equipment
oral and or written questioning to assess knowledge and understanding of public safety issues regarding sport and recreation resources
observation of the use of participant feedback to review programs
third-party reports from supervisor detailing work performance.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Replaces
State Code National Code Title Type
C6442 SRXRES001B Educate the public on the safe use of a sport and recreational resource Unit of competency
Replaced By
State Code National Code Title Type
AVC99 SISXRES002 Educate user groups Unit of competency