Unit of competency Outline

Date retreived
22/07/2026 1:17 PM AWST

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Participate in simple spoken interactions at work

Participate in simple spoken interactions at work

Unit of competency
National Code
FSKOCM03
State Code
WG319
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
14/03/2013
View on TGA
State Implementation and Classification
Approved Date
30/01/2015
Field of Education
100707 - Verbal Communication
Original Release Date
30/01/2015
Nominal Hours
10
Description
This unit describes the skills and knowledge required to participate in a limited range of simple spoken interactions in the workplace, such as talking with co-workers, participating in workplace meetings, giving and responding to simple instructions, receiving and passing on simple messages, or talking with clients.This unit applies to individuals who need oral communication skills at Australian Core Skills Framework (ACSF) level 2 to undertake a vocational training pathway or workplace tasks.This unit is designed for integration and contextualisation with vocational units to support achievement of vocational competency.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare to participate in simple spoken interactions
  • 1.1 Identify the purpose and audience of the spoken interaction
  • 1.2 Identify oral communication strategies for spoken interactions
2. Use oral communication skills to participate in simple spoken exchanges
  • 2.1 Use oral communication strategies for simple interactions
  • 2.2 Use appropriate grammar, vocabulary and pronunciation
  • 2.3 Use appropriate non-verbal communication
3. Review own performance
  • 3.1 Seek feedback on whether exchange was appropriate for audience and purpose
  • 3.2 Reflect on performance to identify areas for improvement
No information
No information
Replaced By
State Code National Code Title Type
OBK88 FSKOCM003 Participate in familiar spoken interactions at work Unit of competency