Unit of competency Outline

Date retreived
22/07/2026 5:41 PM AWST

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Administer the information management system of a medical practice

Administer the information management system of a medical practice

Unit of competency
National Code
HLTMAMP408B
State Code
D8326
TGA Status
Replaced
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
05/08/2014
Field of Education
080901 - Secretarial And Clerical Studies
Original Release Date
05/08/2014
Nominal Hours
30
Description
DescriptorThis competency unit describes the skills and knowledge required to set-up, administer and maintain the information management system of a small to medium size medical practice
Notes
Elements and Performance Criteria
1. Administer medical practice information systems
  • 1.1 Adapt general knowledge of medical information management systems to address specific practice needs
  • 1.2 Identify and recommend system improvements where appropriate
  • 1.3 Maintain awareness of current software and hardware and notify appropriate personnel of training needs as required
  • 1.4 Provide information to practice principals on software updates and patches
  • 1.5 Load updates and patches, as required
  • 1.6 Liaise with information management system vendors, suppliers and maintenance personnel
2. Ensure security ofdata
  • 2.1 Ensure system has adequate security and regularly check that security measures are working
  • 2.2 Perform regular data back-ups and store appropriately
  • 2.3 Test back-ups periodically to ensure integrity of back-up data
  • 2.4 Ensure those with access to practice data understand obligations in relation to privacy, confidentiality and security
3. Maintain quality and integrity of data
  • 3.1 Promote completeness of data set as per RACGP Standards for Minimum Data Set
  • 3.2 Code data according to practice protocols
  • 3.3 Teach other practice members procedures for coding data
  • 3.4 Promote use of formats that allow data searchability
  • 3.5 Perform data cleaning as required
RANGE STATEMENT

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Systems may include:
Hardware
Software
Communications


Improvements may include:
Software upgrades
Hardware upgrades
Communications upgrades
Better use of existing systems


Security may include:
Anti-virus software
Firewall
PKI
Disaster Plan
Password policy


Code may include:
Practice-specific coding, eg flagging "did not attends"
Software specific codes, eg drop-down box selection for diagnosis
Industry codes, eg ICPC


Searchability of data may refer, for example, to:
Searchable format for electronically transferred pathology results
EVIDENCE GUIDE

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible


Method of assessment:
Assessment should involve written and/or oral examination as well as simulation, demonstration and production of simulated work samples
Students are also to be assessed during practice placement through supervisor reports, self-reflective journals and observation


Resource implications
Assessment requires access to:
scope of own medical assisting role
RACGP Standards for General Practices
GPCG Security Guidelines
legislation and standards for privacy, confidentiality and security of client information
medical software database package with sample database
computer hardware, software and storage devices
examples of coding, eg ICPC manuals
lists of vendors, suppliers and maintenance personnel


Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Replaces
State Code National Code Title Type
C9332 HLTMAMP408A Administer the information management system of a medical practice Unit of competency