Unit of competency Outline

Date retreived
22/07/2026 9:52 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Sort and consolidate mail and parcels

Sort and consolidate mail and parcels

Unit of competency
National Code
TLIA0032
State Code
ODQ07
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
22/11/2021
View on TGA
State Implementation and Classification
Approved Date
14/03/2022
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
14/03/2022
Nominal Hours
70
Description
This unit involves the skills and knowledge required to sort and consolidate mail and parcels. It includes preparing the work area, sorting and consolidating mail and parcels efficiently for further processing or distribution. It also includes despatching mail items and completing relevant documentation.Work is normally performed under general supervision, usually in a team or outstation environment. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Prepare to sort mail items
  • 1.1 Individual and work team priorities and responsibilities are identified and confirmed
  • 1.2 Hazards are identified, risks are assessed, and control measures are implemented.
  • 1.3 Relevant work health and safety (WHS)/occupational health and safety (OHS) and workplace policies and procedures are applied
  • 1.4 Mail and parcels to be sorted and consolidated are transferred to processing point
  • 1.5 Labels for identifying dispatch of outward mail and parcels are created and affixed to appropriate mail transport devices
2 Sort and consolidate mail items
  • 2.1 Internal operating procedures and standards are applied to the processing of mail and parcels
  • 2.2 Mail and parcels are inspected to ensure all criteria have been met
  • 2.3 Mail and parcels are processed accurately and correctly in compliance with priority despatching
  • 2.4 Mail and parcels are handled safely to minimise risk of injury to people and damage to mail and parcels
  • 2.5 Mail and parcels incorrectly classified and non-conforming mail and parcels are identified, separated and re-processed in accordance with workplace procedures
  • 2.6 Legal requirements and workplace policies and procedures in relation to the security of mail and parcels are followed
  • 2.7 Mail to be despatched is weighed and scanned to ensure it is in accordance with workplace procedures
3 Despatch mail items and complete documentation
  • 3.1 Mail and parcels are placed in appropriate mail transport devices for despatch
  • 3.2 Mail transport devices are moved to holding/loading areas in accordance with workplace procedures
  • 3.3 Mail and parcels are transferred to next processing or distribution point using appropriate load shifting equipment and labels are scanned, as required
  • 3.4 Information required to complete records of mail and parcels processed is provided, recorded and stored in accordance with workplace procedures
No information
No information
Replaces
State Code National Code Title Type
AWN57 TLIA2044 Carry out delivery operations Unit of competency
AWN56 TLIA2043 Consolidate mail Unit of competency
AWN59 TLIA2042 Despatch mail Unit of competency
AWN60 TLIA2041 Manually sort mail and parcels Unit of competency
AWM66 TLID2029 Prepare articles for delivery Unit of competency
AWN58 TLIA2045 Process international parcels and letters Unit of competency
AWN55 TLIA2046 Process parcels and letters Unit of competency
AWN54 TLIA2047 Stream mail Unit of competency