Unit of competency Outline

Date retreived
23/07/2026 5:00 AM AWST

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Process and manage optical appliance orders

Process and manage optical appliance orders

Unit of competency
National Code
HLTOPD011
State Code
OFH98
TGA Status
Current
DTWD Status
Pending
Current Release Number
1.00
Current Release Date
22/12/2025
View on TGA
State Implementation and Classification
Approved Date
Field of Education
060903 - Optical Technology
Original Release Date
Nominal Hours
Description
This unit describes the skills and knowledge required to use specialised optical knowledge to place, check and service orders for spectacle frames and lenses.This unit applies to optical dispensers who work according to prescriptions provided by optometrists and ophthalmologists.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Place optical appliance orders
  • 1.1 Interpret and transpose optical prescriptions to prepare for ordering
  • 1.2 Identify and follow up on inconsistencies with order details
  • 1.3 Document optical appliance orders using optical terminology and submit according to organisational procedures
  • 1.4 Respond to technical queries about optical appliance orders
2. Check optical appliance orders
  • 2.1 Compare received optical appliance order with client record and confirm match to prescription and order specifications
  • 2.2 Organise equipment, attachments and materials required for checking optical appliances
  • 2.3 Check spectacles using telescopic focimeter and digital lensometer to verify lens powers, axes and centration
  • 2.4 Determine axis and centring errors and verify compliance with Australian/New Zealand standards tolerances
  • 2.5 Check ordered lens heights and ordered lens treatments
  • 2.6 Inspect lens surfaces for scratching and aberrations
  • 2.7 Check framed spectacles for standard alignment and strain and make adjustments to comply with Australian/New Zealand standards
  • 2.8 Record checks and adjustments made according to organisational procedures
  • 2.9 Clean spectacles using cleaning agents suited to the material
  • 2.10 Provide checked optical appliance to client
3. Service optical appliance orders
  • 3.1 Inspect and identify maintenance and adjustment requirements for optical appliances
  • 3.2 Identify and refer repair work outside scope of own job role for specialised repair
  • 3.3 Perform minor repairs within the scope of own job role
  • 3.4 Make standard alignments and adjustments to optical appliances
  • 3.5 Hand edge lenses within scope of own job role according to organisation procedures
4. Maintain equipment and attachments
  • 4.1 Clean equipment and attachments in accordance with manufacturer instructions and disinfection procedures
  • 4.2 Perform routine equipment maintenance according to organisational procedures and manufacturer instructions
  • 4.3 Store equipment and attachments according to organisational procedures and manufacturer instructions
No information
No information
Replaces
State Code National Code Title Type
AVA08 HLTOPD005 Process and manage optical appliance orders Unit of competency
State Code National Code Title Type
BTR9 HLT47825 Certificate IV in Optical Dispensing Qualification