Qualification Outline

Date retreived
23/07/2026 12:02 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Optical Dispensing

Certificate IV in Optical Dispensing

Qualification
National Code:
HLT47825
State Code:
BTR9
TGA Status:
Current
DTWD Status:
Pending
National Endorsed, State Implementation and Classification
Field of Education
0609 - Optical Science
Original TGA Release Date
22/12/2025
Approved Date
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
Duration
Current Release Number
1.00
Current Release Date
22/12/2025
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 22/12/2025 Current Pending
Description

This qualification reflects the role of optical dispensers who dispense and supply optical appliances as prescribed by optometrists and ophthalmologists in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice. Optical dispensers practise in a range of environments including optical dispensaries, optometric practices and laboratories. They may be self-employed or employed by another optical dispenser, an optometrist, a major optical dispensing organisation or other retailer. 
To achieve this qualification, the candidate must have completed at least 100 hours of direct client contact work in an optical dispensing environment as detailed in the Assessment Requirements of units of competency. The total number of hours may be applied collectively across all units of competency that include the requirement for workplace hours. 
This qualification supports industry accreditation as a dispensing optician in New Zealand. 
Foundation Skills Outcomes
The foundation skills outcomes implicit in this qualification are outlined in the below table.
Learning
Reading
Writing
Oral Communication
Numeracy
5
4
4
4
5
Digital literacy outcomes are included in the Companion Volume Implementation Guide.
There are 100 minimum work placement hours required for this unit.

Schedule
Packaging Rules
Total number of units = Twelve (12)
- Nine (9) core units
- Three (3) elective units, consisting of:
- at least two (2) units from the electives listed below
- remaining one (1) unit from the electives listed below or from any currently endorsed Training Package or accredited course.

Elective units must ensure the integrity of the qualification’s Australian Qualification Framework (AQF) alignment and contribute to a valid, industry-supported vocational outcome.

Units of competency that contain mandatory work placement requirements are identified within the specific Qualification Packaging Rules and Units of Competency on the training.gov.au (TGA) website.
1. Core Units

These units must be completed.

State Code National Code Title Hours Type
OFI01 HLTOPD006 Assist with optical appliance selection and maintenance Unit of competency
AVC29 CHCCOM005 Communicate and work in health or community services 50 Unit of competency
OCF16 BSBOPS304 Deliver and monitor a service to customers 50 Unit of competency
OFI00 HLTOPD008 Dispense advanced optical appliances Unit of competency
OFH80 HLTOPD009 Dispense atypical and complex optical prescriptions Unit of competency
OFI09 HLTOPD007 Dispense single vision optical appliances Unit of competency
WG738 HLTWHS001 Participate in workplace health and safety 30 Unit of competency
OFH98 HLTOPD011 Process and manage optical appliance orders Unit of competency
AVC09 CHCDIV001 Work with diverse people 30 Unit of competency
2. Elective units - Optical

At least two (2) units must be completed from the Elective Unit groups.

State Code National Code Title Hours Type
OFH87 HLTOPD010 Edge and fit optical appliances Unit of competency
3. Elective units - Work Health and Safety

At least two (2) units must be completed from the Elective Unit groups.

State Code National Code Title Hours Type
OBR94 BSBWHS332X Apply infection prevention and control procedures to own work activities 25 Unit of competency
WG740 HLTWHS003 Maintain work health and safety 40 Unit of competency
4. Elective units - Business Operations

At least two (2) units must be completed from the Elective Unit groups.

State Code National Code Title Hours Type
OCE82 BSBOPS404 Implement customer service strategies 35 Unit of competency
OCF18 BSBOPS301 Maintain business resources 15 Unit of competency
OCF15 BSBOPS305 Process customer complaints 40 Unit of competency
5. Elective units - Personal Effectiveness

At least two (2) units must be completed from the Elective Unit groups.

State Code National Code Title Hours Type
OCF00 BSBPEF402 Develop personal work priorities 35 Unit of competency
6. Elective units - Sales

At least two (2) units must be completed from the Elective Unit groups.

State Code National Code Title Hours Type
AWX34 SIRWSLS002 Analyse and achieve sales targets 30 Unit of competency
AWW95 SIRXSLS001 Sell to the retail customer 40 Unit of competency
7. Elective units - Customer Engagement

At least two (2) units must be completed from the Elective Unit groups.

State Code National Code Title Hours Type
AWX30 SIRXCEG001 Engage the customer 35 Unit of competency
OCG37 SIRXCEG008 Manage disrespectful, aggressive or abusive customers 25 Unit of competency
AVC57 CHCCCS020 Respond effectively to behaviours of concern 15 Unit of competency
8. Elective units - Inventory and Merchandising

At least two (2) units must be completed from the Elective Unit groups.

State Code National Code Title Hours Type
AWX44 SIRRMER003 Coordinate visual merchandising activities 35 Unit of competency
AWX48 SIRRINV001 Receive and handle retail stock 35 Unit of competency
9. Elective units - Support

At least two (2) units must be completed from the Elective Unit groups.

State Code National Code Title Hours Type
AWC19 MSMSUP390 Use structured problem-solving tools 40 Unit of competency
OAQ30 BSBXTW301 Work in a team 35 Unit of competency
Replaces
State Code National Code Title Type
AWJ8 HLT47815 Certificate IV in Optical Dispensing Qualification
No information
Entry Requirements
No information
Traineeships and Apprenticeships
No information