Unit of competency Outline

Date retreived
22/07/2026 10:17 AM AWST

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Support clients in decision-making processes

Support clients in decision-making processes

Unit of competency
National Code
CHCCSL507A
State Code
D2368
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
17/03/2010
Field of Education
090513 - Counselling
Original Release Date
17/03/2010
Nominal Hours
50
Description
DescriptorThis unit describes the knowledge and skills required to support clients in planning a course of action
Notes
Elements and Performance Criteria
1. Assist clients in clarifying their aims and requirements
  • 1.1 Clearly explain to clients the policy on record-keeping and confidentiality
  • 1.2 Encourage clients to identify and explore overall aims, requirements, and ideas for meeting them
  • 1.3 Encourage clients to feel at ease and express themselves
  • 1.4 Identify practical goals and requirements, and discuss with clients how these might be modified
  • 1.5 Identify with clients potential courses of action for meeting individual aims and requirements
  • 1.6 Where aims and requirements of clients cannot be met, refer clients to appropriate alternative sources of guidance and support
  • 1.7 Identify indicators of client issues requiringreferral and report or refer appropriately, in line with organisation requirements
2. Enable clients to explore possible courses of action
  • 2.1 Explore with clients factors which could influence the preference for and ability to achieve a course of action
  • 2.2 Explore with clients features of and likely consequences of possible courses of action
  • 2.3 Check client understanding of what is involved in each course of action
  • 2.4 Help clients to assess advantages and disadvantages of each possible course of action, and their overall appropriateness for meeting particular client requirements
  • 2.5 Encourage clients to decide on a course of action and to consider alternatives which could be used if necessary
  • 2.6 Document decisions and agreed support within organisation guidelines
No information
No information
Replaces
State Code National Code Title Type
S3084 CHCCSL603A Provide support for clients implementing a course of action Unit of competency
Replaced By
State Code National Code Title Type
WC872 CHCCSL507B Support clients in decision-making processes Unit of competency
State Code National Code Title Type
D321 CHC51708 Diploma of Counselling Qualification
D111 HLT61107 Advanced Diploma of Nursing (Enrolled/Division 2 nursing) Qualification