Unit of competency Outline
Date retreived
22/07/2026 10:44 PM AWST
22/07/2026 10:44 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Develop, implement and review policies and procedures
Develop, implement and review policies and procedures
Unit of competency
National Code
LGACOM603B
LGACOM603B
State Code
C1910
C1910
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
15/08/2014
Field of Education
080301 - Business Management
Original Release Date
15/08/2014
Nominal Hours
40
Description
This unit covers establishing the need for, consulting on, developing, implementing and reviewing policies and procedures for council.
Notes
Elements and Performance Criteria
1. Establish the need for a policy/procedure
- 1.1.The need for the policy/procedure is assessed for its contribution to effective and efficient practice in the work area.
- 1.2.Existing policies are reviewed to maintain relevance and effectiveness.
- 1.3.The objectives for establishing the policy/procedure are identified.
2. Consult on the development of the policy/procedure
- 2.1.Terms of reference and guidelines are prepared and provided to key stakeholders.
- 2.2.Employees directly effected by the process are kept fully informed.
3. Facilitate the preparation of a draft policy/procedure
- 3.1.Draft is prepared in accordance with Council procedures.
- 3.2.Draft policy/procedure is consistent with organisational objectives and takes account of resource availability and specifies timeframes for implementation.
- 3.3.All relevant legislation is complied with.
- 3.4.The draft policy/procedure incorporates outcomes of the consultative process where appropriate.
- 3.5.The draft policy/procedure is presented to Council/management for endorsement.
4. Ensure implementation of policy/procedure
- 4.1.New policy/procedure is integrated into existing policies/procedures/ manuals/ information.
- 4.2.Employees are informed of new policy/procedure and of their responsibilities.
- 4.3.Education and training is given to employees where necessary to ensure correct implementation of policy/procedure.
5. Review policy/procedure
- 5.1.Policy/procedure is evaluated against establishment objectives and workplace impact.
- 5.2.Timeframes for evaluation process are determined.
- 5.3.Feedback from employees on implementation issues and outcomes is sought and evaluated.
- 5.4.Identified problems are resolved.
- 5.5.Where appropriate, modifications to policy/procedure are recommended and undertaken.
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Policies/procedures may include:
equal employment opportunity
occupational health and safety
environmental and resource efficiency
sustainable practice
grievance
performance assessment
training
recruitment
Employees may be informed:
on a one to one basis
by group training
by distribution of hard copies of guidelines or via email messages
Policies/procedures may include:
equal employment opportunity
occupational health and safety
environmental and resource efficiency
sustainable practice
grievance
performance assessment
training
recruitment
Employees may be informed:
on a one to one basis
by group training
by distribution of hard copies of guidelines or via email messages
Overview of assessment requirements
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.
Critical aspects of evidence to be considered
The demonstrated ability to:
develop, implement and review new policies/procedures and/or changes to existing policies/procedures
support corporate direction and strategy
Context of assessment
Assessment of performance requirements in this unit should be undertaken within the context of the local government framework. Competency is demonstrated by performance of all stated criteria, including the Range of Variables applicable to the workplace environment.
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence should be gathered over a period of time in a range of actual or simulated management environments.
Resource implications
Access to workplace or simulated case study that provide the following resources:
relevant legislation
examples of policies/procedures of Councils
real or simulated consultation process
real or simulated training of employees
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.
Critical aspects of evidence to be considered
The demonstrated ability to:
develop, implement and review new policies/procedures and/or changes to existing policies/procedures
support corporate direction and strategy
Context of assessment
Assessment of performance requirements in this unit should be undertaken within the context of the local government framework. Competency is demonstrated by performance of all stated criteria, including the Range of Variables applicable to the workplace environment.
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence should be gathered over a period of time in a range of actual or simulated management environments.
Resource implications
Access to workplace or simulated case study that provide the following resources:
relevant legislation
examples of policies/procedures of Councils
real or simulated consultation process
real or simulated training of employees
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C4282 | LGACOM603A | Develop, implement and review policies and procedures | Unit of competency |