Unit of competency Outline

Date retreived
22/07/2026 4:54 AM AWST

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Participate in workplace communications

Participate in workplace communications

Unit of competency
National Code
ACMGAS202
State Code
BBE30
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
29/11/2017
View on TGA
State Implementation and Classification
Approved Date
20/06/2018
Field of Education
120505 - Work Practices Programmes
Original Release Date
20/06/2018
Nominal Hours
20
Description
This unit of competency describes the skills and knowledge required to participate in workplace communications in an animal care and management environment.This unit applies to new entrants to the animal care and management industry. Animal care may occur in a wide variety of workplaces, including retail pet stores, kennels and catteries, shelters, veterinary practices, zoos, animal research facilities and others. The unit applies to individuals who work under general supervision and exercise limited autonomy with some accountability for their own work. They undertake defined activities and work in a structured context.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Follow routine instructions
  • 1.1 Listen to and interpret spoken instructions
  • 1.2 Follow instructions and procedures in an appropriate sequence for the task and in accordance with the information received
  • 1.3 Ask supervisor for clarification when required
2. Obtain and provide information in response to workplace requirements
  • 2.1 Obtain specific information from the relevant source
  • 2.2 Interpret information
  • 2.3 Provide information clearly and precisely in written or verbal format as required
  • 2.4 Ensure all personal interaction is courteous, and enquiries are clear and concise
  • 2.5 Store information following organisational procedures
3. Complete relevant work-related documents
  • 3.1 Complete work-related documents accurately
  • 3.2 Record workplace data on manual or electronic forms and documents
  • 3.3 Use basic mathematical processes for routine workplace calculations
  • 3.4 Check information on forms and documents and correct errors
  • 3.5 Report work progress to supervisor
4. Participate in workplace meetings and discussions
  • 4.1 Attend team meetings on time
  • 4.2 Express opinions clearly and listen to opinions of others without interruption
  • 4.3 Ensure input to meetings and discussions is consistent with the purpose and established protocols
  • 4.4 Interact courteously with colleagues and clients
  • 4.5 Ask questions about workplace procedures and issues as required
  • 4.6 Interpret and implement outcomes of meetings and discussions in line with job role
No information
No information
Replaces
State Code National Code Title Type
D3902 ACMGAS202A Participate in workplace communications Unit of competency