Unit of competency Outline

Date retreived
23/07/2026 7:33 AM AWST

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Plan and monitor service delivery plans

Plan and monitor service delivery plans

Unit of competency
National Code
CHCAC507D
State Code
D2208
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
28/10/2009
Field of Education
090507 - Care For The Aged
Original Release Date
28/10/2009
Nominal Hours
60
Description
DescriptorThis unit describes the knowledge and skills required by the worker to identify the service needs of the older person and to develop and monitor the service delivery plan
Notes
Elements and Performance Criteria
1. Identify the service needs of the older person
  • 1.1 Select assessment tools approved for use in the workplace and utilise appropriately
  • 1.2 Instigate the collection of client data in order to determine service needs
  • 1.3 Utilise a variety of appropriate data collection methods
  • 1.4 Seek assistance from carer, other service providers and health professionals when gathering data and interpreting findings
2. Consult with the older person and/or their carer when determining the service delivery plan
  • 2.1 Encourage the older person and/or their significant other/s to participate in the data collection process
  • 2.2 Facilitate case conferences to determine service delivery strategy/s
  • 2.3 Acknowledge the older person's and/or their advocate's right to determine service options to be chosen
  • 2.4 Demonstrate respect for the older person's and/or their advocate's right to refuse the proposed interventions
3. Develop and implement the service delivery plan
  • 3.1 Develop the service delivery plan in collaboration with key stakeholders to ensure it reflects the needs, identified goals and determined interventions
  • 3.2 Determine service delivery priorities in conjunction with all stakeholders
  • 3.3 Document the service delivery plan in accordance with organisation's protocols
  • 3.4 Assign activities to appropriate services and/ or workers
  • 3.5 Access appropriate resources and allocate in accordance with organisation protocols
4. Monitor and review the service delivery plan
  • 4.1 Seek feedback from the older person, other service providers and/or workers as to the effectiveness of the plan
  • 4.2 Adapt the plan to reflect any changes required
  • 4.3 Identify potential risks to the older person and/or the service provider in the provision of determined care
  • 4.4 Recognise and report to supervisor when service provider is no longer able to meet the needs of the older person
No information
No information
Replaces
State Code National Code Title Type
S2957 CHCAC7C Plan and monitor service delivery plans Unit of competency
Replaced By
State Code National Code Title Type
WC792 CHCAC507E Plan and monitor service delivery plans Unit of competency
No information