Unit of competency Outline
Date retreived
23/07/2026 7:37 AM AWST
23/07/2026 7:37 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Lead a diverse workforce
Lead a diverse workforce
Unit of competency
National Code
BSBLDR404
BSBLDR404
State Code
AUI12
AUI12
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080301 - Business Management
Original Release Date
15/09/2015
Nominal Hours
45
Description
This unit identifies the behaviours, skills and knowledge required to lead a diverse workforce. It covers identifying, analysing and engaging with a diverse workforce to maximise the benefit of diversity to the organisation. The unit applies to supervisors, team leaders, new and emerging managers who lead within a diverse workforce environment and exercise discretion and autonomy within a structured business context.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify the dimensions of workforce diversity
- 1.1 Establish the nature of diversity in the business context
- 1.2 Qualify and quantify the source of workforce diversity
- 1.3 Identify the benefits provided to the business through the diverse workforce
- 1.4 Recognise legislation, regulation and enterprise policy and procedure that impacts on workplace diversity
- 1.5 Identify opportunities and barriers to inclusive engagement
2. Factor diversity into team plans and operations
- 2.1 Develop and review work plans in line with the diversity context
- 2.2 Incorporate the positive contribution of diverse workforce members into work plans
- 2.3 Adjust plans and operations to align with relevant legislation and policy and procedure
- 2.4 Design processes to incorporate and maximise the benefits of diversity
3. Engage with a diverse workforce
- 3.1 Apply communication processes, behaviours and language in line with diversity context
- 3.2 Recognise and adapt for own bias and assumptions
- 3.3 Practise inclusive behaviours
- 3.4 Recognise and apply actions to ensure cultural competency
- 3.5 Incorporate and apply diversity tools and techniques to operations
4. Support and encourage diverse workforce members
- 4.1 Provide workplace support and access to enabling services
- 4.2 Encourage, review and provide feedback to the workforce on a continuous basis
No information
No information
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OCF93 | BSBLDR521 | Lead the development of diverse workforces | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVR3 | BSB42015 | Certificate IV in Leadership and Management | Qualification |
| AC892 | BSBSS00064 | Promoting Diversity Awareness in the Workplace Skill Set | Skill set |
| AZI9 | BSB42515 | Certificate IV in Small Business Management | Qualification |
| BDZ5 | BSB42518 | Certificate IV in Small Business Management | Qualification |
| BFB6 | CPP40919 | Certificate IV in Waste Management | Qualification |