Elements and Performance Criteria

Equipment may includes:
Office equipment
Vehicles
Maintenance equipment
Domestic appliances
Machinery
Computers

Accounting records and requirements may include:
Account for payments
Petty cash payments
Purchases

Suppliers may be:
Internal government
Private commercial
Donors

This unit is based on the 1996 Second Edition cross industry Clerical and Administration competency standards units, COM201 and COM202
Critical aspects of assessment:
Competency should be demonstrated over the full range of equipment that the worker would be expected to use in the workplace, including equipment modified for use by people with disabilities or other special needs

Essential knowledge:
Organisation reporting procedures
Manufacturers guidelines for particular equipment
Organisation equipment ordering and recording systems
Organisational occupational health and safety policies

Resource implications:
Access to appropriate workplace where assessment can be conducted or
Simulation of realistic workplace setting for assessment

Consistency in performance:
Assessment may include observation, questioning and evidence gathered from the workplace environment
Assessment may be conducted on one occasion but should include the normal range of workplace situations

Context of assessment:
This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions. This may include the use of languages other than English and alternative communication systems.