Unit of competency Outline

Date retreived
22/07/2026 8:00 PM AWST

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Prepare high-level written communication

Prepare high-level written communication

Unit of competency
National Code
PSPGEN143
State Code
ODX23
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
03/04/2022
View on TGA
State Implementation and Classification
Approved Date
08/07/2022
Field of Education
100705 - Written Communication
Original Release Date
08/07/2022
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to prepare high-level written communication including the preparation of complex, sensitive materials. This unit applies to those working in generalist and specialist roles within the public sector. Those undertaking this unit work independently, seeking advice as required. They perform complex tasks in a range of familiar and unfamiliar contexts.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare to write high-level communication.
  • 1.1. Clarify communication objectives, identify stakeholders and determine political or other sensitivities.
  • 1.2. Undertake research to anticipate the likely attitudes and positions of stakeholders on the matter under consideration.
  • 1.3. Research and organise subject matter, identify key messages and plan written materials to maximise outcomes.
2. Critically analyse other positions.
  • 2.1. Evaluate other positions critically to identify complex meaning in written communication.
  • 2.2. Examine written materials to identify subtext, bias or unsupported argument.
  • 2.3. Explore complex concepts and ideas to clarify understanding, and justify, or challenge interpretations.
  • 2.4. Compare and contrast evidence and evaluate sources for reliability and authenticity.
  • 2.5. Use evidence to test other positions and draw conclusions about their validity and strengths.
3. Prepare persuasive written communication.
  • 3.1. Choose a communication approach to positively influence and remove barriers to understanding for the audience.
  • 3.2. Undertake a risk assessment and implement risk management in relation to document preparation and content.
  • 3.3. Analyse input information provided by others for fit with the chosen approach and consistency with values.
  • 3.4. Synthesise information and prepare complex documents.
  • 3.5. Seek feedback from others on document effectiveness for the purpose intended, assess outcomes, and use feedback to underpin future writing.
  • 3.6. Provide feedback to contributors of information to improve future input in a manner that provides learning opportunities for the contributors.
No information
No information
Replaces
State Code National Code Title Type
AWV31 PSPGEN071 Prepare high-level written communication Unit of competency