Unit of competency Outline

Date retreived
22/07/2026 9:00 PM AWST

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Manage suppliers

Manage suppliers

Unit of competency
National Code
TLIR5014
State Code
AVH87
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
19/10/2015
View on TGA
State Implementation and Classification
Approved Date
23/02/2016
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
23/02/2016
Nominal Hours
30
Description
This unit involves the skills and knowledge required to manage suppliers in various contexts within the transport and logistics industry. It includes assessing and building productive relationships with suppliers, and evaluating the delivery of goods/services against agreements. It also includes negotiating arrangements, resolving disagreements with suppliers and reviewing supplier performance.The unit generally applies to those who lead individuals or teams.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Assess suppliers and build productive relationships
  • 1.1 Criteria to effectively evaluate supplier services are developed and documented
  • 1.2 Existing suppliers are assessed against criteria
  • 1.3 Availability and suitability of alternate suppliers who can meet the service support requirements within legislative requirements are identified
  • 1.4 Terms and conditions of suppliers to achieve service requirements are established and communicated
  • 1.5 Cooperative relationships are developed with suppliers in accordance with organisational policies and procedures
2 Evaluate delivery of goods and/or services against agreements
  • 2.1 Quality of goods and services supplied is assessed against criteria
  • 2.2 Non-compliance is identified, documented and corrective action is implemented within the terms of contractual arrangements
  • 2.3 Contingency plans are developed should suppliers fail to deliver
  • 2.4 Relationships with suppliers are managed to support effective delivery
3 Negotiate arrangements with suppliers
  • 3.1 Arrangements with suppliers are negotiated and implemented in accordance with organisational policies and procedures
  • 3.2 Market factors that may affect the supply of goods and services are identified and communicated to relevant personnel
  • 3.3 Immediate corrective action is taken in consultation with suppliers where potential or actual problems are indicated
4 Resolve disagreements with suppliers
  • 4.1 Disagreements with suppliers are investigated to identify validity and causes
  • 4.2 Disagreements are negotiated and resolved
  • 4.3 Amendments to agreements, as a consequence of the resolution of disagreements, are documented
  • 4.4 Approval is sought and obtained for amendments
  • 4.5 Approved amendments are communicated to suppliers and relevant personnel
5 Review performance of suppliers
  • 5.1 Suppliers are continuously reviewed for quality, profitability, service, delivery status and other relevant performance indicators
  • 5.2 Supplier performance is evaluated against purchasing agreement requirements
  • 5.3 Suppliers are informed of evaluation outcomes as required
  • 5.4 Recommendations about future use of suppliers are made to relevant personnel
  • 5.5 Suppliers are deleted from supplier shortlist according to criteria
No information
No information
Replaces
State Code National Code Title Type
D5332 TLIR5014A Manage suppliers Unit of competency