Unit of competency Outline
Date retreived
22/07/2026 3:37 PM AWST
22/07/2026 3:37 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide on-site event management services
Provide on-site event management services
Unit of competency
National Code
SITXEVT017A
SITXEVT017A
State Code
S6517
S6517
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
10/03/2011
Field of Education
080319 - Hospitality Management
Original Release Date
10/03/2011
Nominal Hours
60
Description
This unit describes the performance outcomes, skills and knowledge required to coordinate the final preparation and set-up of a complex event comprising multiple components and to manage all aspects of the on-site operation.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1 Prepare for on-site management.
- 1.1 Develop plans and procedures for on-site management based on assessment of overall event requirements.
- 1.2 Analyse final arrangements for all aspects of the event and address any discrepancies or outstanding matters.
- 1.3 Develop and collate materials to facilitate effective on-site management.
- 1.4 Organise and provide accurate event briefings to operational staff and contractors prior to the event, including clarification of roles and responsibilities.
2 Oversee event set-up.
- 2.1 Establish contact with relevant contractors at the appropriate time and reconfirm all requirements.
- 2.2 Assess all aspects of event set-up against the prearranged operational agreements.
- 2.3 Assess set-up to ensure appropriate access and safety issues have been addressed.
- 2.4 Identify any deficiencies and discrepancies and take prompt action to negotiate any necessary adjustments with the appropriate contractor to rectify the situation.
- 2.5 Brief any additional on-site staff on full details of the meeting or event operation, including communication and control mechanisms.
3 Monitor event operation.
- 3.1 Monitor event operation through observation and appropriate communication and control mechanisms.
- 3.2 Identify and analyse operational problems or need for additional services as they arise and take prompt action to address.
- 3.3 Liaise with the client throughout the event to ensure it is progressing to his or her satisfaction.
- 3.4 Monitor and ensure effective delivery of services through ongoing liaison with contractors.
4 Oversee event break-down.
- 4.1 Ensure event break-down is completed according to agreements.
- 4.2 Debrief operational staff and contractors as required with view to future operational and service improvements.
- 4.3 Check and sign accounts according to contractor agreements.
- 4.4 Assess matters requiring post-event action and initiate relevant processes.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Plans and procedures for on-site management may be related to:
registrations
organising committee
record-keeping and reporting
special needs
risk management
crowd control
event timings
contractor communication.
Materials to facilitate effective on-site management may include:
running sheets
copies of agreements with clients
copies of agreements with all contractors
contact numbers for all contractors
contact numbers for emergency services
briefing papers.
Event briefings may be:
face-to-face
in writing
on telephone.
Relevant contractors may include:
venues
speakers and facilitators
staging suppliers
display suppliers
caterers
entertainers
equipment hire companies.
Prearranged operational agreements may relate to:
availability of materials and equipment
room set-ups
staging and technical equipment
display and signage
food and beverage arrangements
registration areas.
Deficiencies and discrepancies may include:
incorrect room set-ups
incorrect staging
faulty or unavailable technical equipment
lack of equipment to manage displays and signage
shortage of food and beverage
inappropriate space in registration areas.
Communication and control mechanisms may include:
guidelines on hierarchy of control and associated reporting lines during the event
regularity of updates to event managers
specific performance indicators
contingency plans.
Event break-down may involve:
packing and removing items
debriefing participants, exhibitors and contractors
liaising with venue and site personnel.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Plans and procedures for on-site management may be related to:
registrations
organising committee
record-keeping and reporting
special needs
risk management
crowd control
event timings
contractor communication.
Materials to facilitate effective on-site management may include:
running sheets
copies of agreements with clients
copies of agreements with all contractors
contact numbers for all contractors
contact numbers for emergency services
briefing papers.
Event briefings may be:
face-to-face
in writing
on telephone.
Relevant contractors may include:
venues
speakers and facilitators
staging suppliers
display suppliers
caterers
entertainers
equipment hire companies.
Prearranged operational agreements may relate to:
availability of materials and equipment
room set-ups
staging and technical equipment
display and signage
food and beverage arrangements
registration areas.
Deficiencies and discrepancies may include:
incorrect room set-ups
incorrect staging
faulty or unavailable technical equipment
lack of equipment to manage displays and signage
shortage of food and beverage
inappropriate space in registration areas.
Communication and control mechanisms may include:
guidelines on hierarchy of control and associated reporting lines during the event
regularity of updates to event managers
specific performance indicators
contingency plans.
Event break-down may involve:
packing and removing items
debriefing participants, exhibitors and contractors
liaising with venue and site personnel.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this TrainingPackage.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
ability to manage the on-site operation of an event, including all aspects of preparation, set-up, operation and move-out
knowledge of the range of issues and problems that may arise during the conduct of meetings and events
demonstration of skills in managing the on-site aspects of more than one complex event
presence of commercially realistic time pressures related to the operation of an event.
Context of and specific resources for assessment
Assessment must ensure:
participation of a team of operational staff involved in delivering an event
involvement of suppliers of equipment and services
realistic ratios of operational staff to participants, delegates or guests
use of meeting and event operational documents and equipment.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
evaluation of the operational efficiency and service quality at an event site-managed by the candidate
evaluation of reports prepared by the candidate on the event management process, including the issues and challenges associated with delivering effective outcomes
review of documentation, such as running sheets and other site management plans prepared by the candidate
review of staff or supplier briefing documents and reconfirmation checklists prepared by the candidate
written and oral questioning or interview to test knowledge of management procedures and systems, event documentation requirements and negotiating techniques
review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SITXMGT003A Manage projects.
Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
ability to manage the on-site operation of an event, including all aspects of preparation, set-up, operation and move-out
knowledge of the range of issues and problems that may arise during the conduct of meetings and events
demonstration of skills in managing the on-site aspects of more than one complex event
presence of commercially realistic time pressures related to the operation of an event.
Context of and specific resources for assessment
Assessment must ensure:
participation of a team of operational staff involved in delivering an event
involvement of suppliers of equipment and services
realistic ratios of operational staff to participants, delegates or guests
use of meeting and event operational documents and equipment.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
evaluation of the operational efficiency and service quality at an event site-managed by the candidate
evaluation of reports prepared by the candidate on the event management process, including the issues and challenges associated with delivering effective outcomes
review of documentation, such as running sheets and other site management plans prepared by the candidate
review of staff or supplier briefing documents and reconfirmation checklists prepared by the candidate
written and oral questioning or interview to test knowledge of management procedures and systems, event documentation requirements and negotiating techniques
review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SITXMGT003A Manage projects.
Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C4886 | THTFME02B | Provide on site event management services | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WB978 | SITXEVT017B | Provide on-site event management services | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D362 | CUS50309 | Diploma of Music Business | Qualification |
| D365 | CUS60309 | Advanced Diploma of Music Business | Qualification |
| C688 | CUE50403 | Diploma of Venues and Events | Qualification |