Lead and develop others in a community sector workplace

Unit of competency Outline

Date retreived
22/07/2026 6:26 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Unit of competency

National Code
CHCORG611B

State Code
D8598

TGA Status
Replaced

DTWD Status
Replaced

Current Release Number
1.00

Current Release Date
25/03/2011

View on TGA

State Implementation and Classification

Approved Date

04/08/2011

Field of Education

080307 - Organisation Management

Original Release Date

04/08/2011

Nominal Hours

Description

DescriptorThis unit describes the knowledge and skills required to achieve identified work outcomes through managing, leading and developing individuals and teams in the work group or organisation

Notes

Elements and Performance Criteria

1. Provide leadership, direction and guidance to the organisation

1.1 Provide regular briefings on work goals, plans and operational issues to work groups to minimise role ambiguity and maximise effectiveness
1.2 Provide encouragement to develop new and innovative work practices and strategies to optimise work outcomes and better meet client needs
1.3 Model high standards of performance and practice to staff
1.4 Provide leadership and supervision appropriate to changing priorities and situations and take into account differing needs and backgrounds of individuals, requirements of task and client needs
1.5 Use the diversity of individuals' knowledge, skills and approaches to enhance work outcomes
1.6 Model application of principles and practices of equal employment opportunity, occupational health and safety (OHS) and participative work practices in the community sector and promote to staff

2. Maximise own performance outcomes

2.1 Use effective time and work management techniques, including monitoring workflow and outcomes, to meet priorities and achieve identified objectives
2.2 Plan work and monitor progress to minimise effects of unexpected outcomes
2.3 Ensure all work undertaken complies with established policies and procedures, especially those relating to anti-discrimination and OHS in the community sector
2.4 Regularly review and revise work practices to assist achievement of identified objectives
2.5 Seek and take opportunities for continuous self development/learning

3. Manage effective work relationships

3.1 Clearly articulate the link between the group's function, goals of the organisation and individual responsibilities and communicate to staff routinely
3.2 Routinely use participative decision-making processes to allocate responsibilities and develop, implement and review work of the group
3.3 Where relevant, identify and resolve conflict with minimum disruption to workgroup function and in accordance with organisation procedures
3.4 Allocate tasks within competence of staff and support by appropriate delegation and training
3.5 Adjust interpersonal styles and methods to the social and cultural context
3.6 Communicate and interact with colleagues and management using a variety of appropriate techniques

4. Manage and improve the performance of individuals

4.1 Monitor performance of the group in achieving objectives, review regularly and use as the basis for further allocation of work
4.2 Monitor and review individual outcomes in consultation with the workgroup to measure and assess progress against objectives and identify issues for attention or further work
4.3 Revise work practices as required to achieve workgroup, corporate and community sector goals and objectives
4.4 Address performance problems in fair, constructive and timely manner in accordance with relevant guidelines, procedures and natural justice
4.5 Monitor individual and group progress and provide regular feedback to optimise achievement of organisation objectives
4.6 Support the work group to develop mutual commitment and cooperation
4.7 Promote and encourage workgroup effectiveness through active participation in group activities and communication processes

5. Support, participate and review group development

5.1 Put in place development plans for each staff member, identifying relevant development activities
5.2 Develop, agree and implement action plans to meet individual and group training and development needs
5.3 Encourage and support staff to apply skills and knowledge in the workplace
5.4 Identify and deliver relevant specialist training and professional development, as required
5.5 Arrange appropriate training and provide to meet individual and organisation needs
5.6 Encourage staff to be involved in professional development and support staff to attend training courses and to take up other development opportunities

6. Support and develop staff

6.1 Provide staff with personal and career development opportunities from within and outside of the organisation
6.2 Hold regular meetings with staff to review, adjust and develop strategies and priorities
6.3 Agree priority tasks and monitor achievement of work plans to maximise organisation effectiveness
6.4 Monitor overall performance of staff and provide regular feedback in an appropriate manner
6.5 Provide opportunities for targeted professional development in the community sector context

No information

Replaces

State Code	National Code	Title	Type
D2641	CHCORG611A	Lead and develop others in a community sector workplace	Unit of competency

Replaced By

State Code	National Code	Title	Type
WC962	CHCORG611C	Lead and develop others in a community sector workplace	Unit of competency

State Code	National Code	Title	Type
D094	HLT51407	Diploma of Aromatherapy	Qualification
D327	CHC60108	Advanced Diploma of Disability Work	Qualification
D095	HLT51507	Diploma of Kinesiology	Qualification
D309	CHC50508	Diploma of Leisure and Health	Qualification