Unit of competency Outline

Date retreived
23/07/2026 5:41 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Call the production/event

Call the production/event

Unit of competency
National Code
CUESMT08B
State Code
D1587
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
12/11/2010
State Implementation and Classification
Approved Date
23/03/2011
Field of Education
100103 - Drama And Theatre Studies
Original Release Date
23/03/2011
Nominal Hours
100
Description
This unit describes the skills and knowledge required to interpret call reference material and identify requirements for front and back-of-house announcements. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Prepare to make calls
  • 1.1. Accurately interpret production call reference material to determine call requirements
  • 1.2. Determine the appropriate time to make various calls
  • 1.3. Check that communication equipment is fully functioning and take action to restore equipment to working order where appropriate
  • 1.4. Make necessary changes to calls and update call reference material accurately
2. Make announcements
  • 2.1. Make appropriate checks prior to making public announcements
  • 2.2. Make clear and accurate public announcements in a manner that promotes goodwill with the audience
  • 2.3. Make clear and accurate backstage time call announcements to ensure the production/event operates on time
  • 2.4. Promptly identify and communicate any changes to the production/event
3. Call the production/event
  • 3.1. Correctly and sensitively call the production/event using call reference material appropriately
  • 3.2. Provide clear, audible and accurate information and cues at the correct time and in the correct order
  • 3.3. Receive and interpret cues and make necessary announcements in response
  • 3.4. Promptly identify problem situations and respond quickly with appropriate action to minimise negative impact
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Production call reference material may be:
incorporated with prompt reference material, cue sheet, running sheet, script or score
notated production running list/sheet
scripted
unscripted
Appropriate checks prior to making announcements may include:
communication with back-of-house personnel
communication with front-of-house personnel
physical checks of the venue
Public announcements may include:
advice of changes to the advertised artists/performers
advice of changes to the performance
backstage calls and announcements
changes to programmed event/performance
cues and standbys
emergency announcements
emergency evacuation advice
front-of-house calls
time/count-down calls for commencement of the production/event
Backstage time calls/verbal cues may relate to:
cues for action
performers
standby cues
technical elements
Cues may be:
cue for action
standby cues








EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
The following evidence is critical to the judgement of competence in this unit:
correct interpretation of production/event call material
ability to provide clear and accurate announcements
close monitoring of the performance/production/event and ability to keep time so that cues and announcements are provided at the appropriate time.

Context of and specific resources for assessment
The assessment context must provide for:
practical demonstration of skills through the calling of at least two different productions/events that comprise multiple technical and performance elements
interaction with and involvement of a production and performance team to whom calls would be provided
presence of time pressures involved in providing announcements and verbal cues.

Method of assessment
Assessment may incorporate a range of methods to assess practical skills and the application of essential underpinning knowledge, and might include:
review of call notes prepared by the candidate
evaluation of a production/event which the candidate is responsible for calling
project activity to allow the candidate to interpret and make changes to production/event call materials
role plays involving production and artistic team members for the relay and receipt of the calls
written or oral questioning to test knowledge of artistic and technical requirements of the production/event
review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate.

Assessment methods should closely reflect workplace demands and the needs of particular groups (e.g. people with disabilities, and people who may have literacy or numeracy difficulties such as speakers of languages other than English, remote communities and those with interrupted schooling).

Guidance information for assessment
Assessment of this unit requires access to:
production/event call material on which to base the announcements
industry current communication equipment used to call a production/event
an event/production venue, eg live theatre, convention centre.


Replaced By
State Code National Code Title Type
WI196 CUASMT502 Call performances Unit of competency
State Code National Code Title Type
J451 SIT50212 Diploma of Events Qualification
C685 CUE60303 Advanced Diploma of Stage Management Qualification