This unit of competency specifies the outcomes required to provide consultancy services to senior managers and staff in an organisation, and provide input into the development of operational policies and procedures for the organisation’s services, processes, premises or facilities, which enable the inclusive participation of people with disabilities.Operational policies and procedures must be consistent with the objectives of the Disability Discrimination Act (DDA) in the areas of:event management to ensure that access for people with disabilities is managed and maintained in a manner that enables inclusive participationcommunication systems to ensure formats are accessible to people with various disabilitiesfacility management to ensure policies and procedures are developed and implemented that guarantee maintenance of the accessibility of premises and spacesmaking adjustments in the workplace to enable people with disabilities to maximise their potentialmaking adjustments and providing support with educational facilities to enable people with disabilities to maximise their learning potentialfacilitating development of DDA action plans specific to an organisation which may be lodged with the Australian Human Rights Commission (AHRC); or similar plans that may be required under state, territory or local government authority legislation and schemes.The unit supports access consultants in the role of informing executive personnel and staff in a range of organisations, which may be commercial and public organisations, about the abilities and potential of people with disabilities in relation to the organisation’s environments and services. It applies to experienced access consultants who promote the benefits of providing people with disabilities with access to the organisation’s services, processes, premises and facilities; and developing and advising on operational policies and procedures that enable inclusive participation of people with disabilities. No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.