Elements and Performance Criteria

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Work instructions may include the use of:
Plans, specifications, quality requirements and operational details relevant to the tasks
Documentation or verbal instructions.

Work documentation and/or reports may include:
Shift reports
Handover briefs
Time cards
Other relevant records.

Tools, plant and equipment may include:
Those commonly used in relevant work environments.

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects of assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to planning and organising work and satisfy all of the requirements of the Performance Criteria, Required Skills and Knowledge and the Range Statement of this unit and include demonstration of:
working with others to plan, prepare and execute the tasks
consistent successful achievement of the requirement outcomes.

Context of and specific resources for assessment
This unit should be assessed in the context of the work environment wherever possible. Where this is not possible, assessment may occur in a simulated environment. Evidence for assessment is best gathered using the outcomes of products and processes of the workplace context.
The assessment environment should not disadvantage the participant. For example, language, literacy and numeracy demands of assessment should not be greater than those required on the job.
Assessment of this competency requires typical resources normally used in the work environment. Selection and use of resources for particular work sites may differ due to site circumstances.
Where applicable, physical resources should include equipment modified for people with disabilities.
Access must be provided to appropriate learning and/or assessment support when required.

Methods of assessment
This unit maybe assessed in a holistic way with other units of competency.

Appropriate methods of assessment for this unit will usually include:
workplace observation of processes and procedures
oral and/or written questioning on required knowledge
testimony from supervisors, colleagues, clients and/or other appropriate persons
simulation and/or scenario analysis.
Where performance is not directly observed and/or is required to be demonstrated over a period of time and/or in a number of locations, any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons.
Questioning should be undertaken in a manner appropriate to the language and literacy levels of the candidate and to the requirements of the Unit of Competency.
Assessment should also reinforce the integration of the knowledge and skills aspect of this unit.
Questioning should be undertaken in such a manner as is appropriate to the oracy, language and literacy levels of the assessee, any cultural issues that may affect responses to the questions, reflecting the requirements of the competency and the work being performed.