Elements and Performance Criteria

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Radio equipment may include:
antenna
associated computer equipment
portable/mobile radios and attached equipment (microphone)
repeaters (static and portable)
transceivers and attached equipment (foot pedal, microphone)
Organisational policies and procedures may include:
legislation relevant to the organisation
operational, corporate and strategic plans
operational performance standards
operational policies and procedures
organisational personnel and occupational health and safety practices and guidelines
organisational quality standards
organisation's approach to environmental sustainability
Taking appropriate action may include:
identifying technical faults
dealing with identified faults if within own area of responsibility
referring identified faults to supervisor or appropriate personnel
Back up or alternative systems may include:
alternative frequencies and spectrums
alternative networks
landline network
mobile phone network
relay systems
satellite phone

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment must confirm the ability to:
enunciate clearly and concisely
use communication protocols
operate equipment correctly within organisational benchmarks
respond to calls from the field in a timely and effective manner
work effectively in stressful situations
maintain control over the network
operate effectively in routine and peak conditions of operational activity.
Consistency in performance
Competency should be demonstrated over time during emergency communications centre operations or simulated operations that include critical and non-critical situations.
Context of and specific resources for assessment
Context of assessment
Competency should be assessed in the workplace or in a simulated workplace environment under conditions expected in the workplace.
Specific resources for assessment
Access is required to:
alternative technologies
back-up systems
communications protocol handbooks
manufacturers' operating instructions
operations and systems manuals
organisational documentation
primary and back-up/alternative radio network
relevant databases
training databases, where available
training manual
workplace expert/s.
Method of assessment
This unit may be assessed with the following unit:
PUAECO004A Operate computer aided dispatch system.
In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.
Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.
Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:
direct observation
interviewing the candidate
journals and workplace documentation
third party reports from supervisors
written or oral questions.