Unit of competency Outline
Date retreived
22/07/2026 9:03 PM AWST
22/07/2026 9:03 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Inspect quality of work
Inspect quality of work
Unit of competency
National Code
FNSIGN402A
FNSIGN402A
State Code
D4203
D4203
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
29/07/2014
Field of Education
080317 - Quality Management
Original Release Date
29/07/2014
Nominal Hours
80
Description
This unit describes the performance outcomes, skills and knowledge required to inspect the work done by a builder/repairer, apply quality standards to work, and protect customer property and interests.This unit may apply to job roles subject to licensing, legislative, regulatory or certification requirements so Commonwealth, State or Territory requirements should be confirmed with the relevant body.
Notes
Elements and Performance Criteria
1. Inspect work done by builder/repairer
- 1.1. Appropriate inspections are conducted safely and to ensure in-house quality systems and procedures are maintained/observed
- 1.2. Level of observation and inspection conducted is appropriate to the skill/experience of the staff member
- 1.3. Faults identified are brought to the repairer's attention in an appropriate manner for prompt correction
2. Apply quality standards to work
- 2.1. Inspections are conducted throughout the course of the work where required to ensure quality standards are maintained
- 2.2. Appropriate quality standards are applied during work completion to ensure the treatment of customer property meets industry and/or enterprise standards
- 2.3. Problems in work quality are recorded and referred to relevant staff
3. Protect customer property and interests
- 3.1. Possible damage to customer property is avoided through ensuring staff adherence to quality procedures and use of protective materials at all stages of the repair/service
- 3.2. Quality of work is reviewed to best serve the interests of the customer
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Inspections may be:
periodic inspection during the job
observation at completion of the job
quality inspections to check that:
all ordered materials/parts have been appropriately used/fitted
components used meet supplier/manufacturer specifications
invoicing complies with service/repair/parts order
invoicing contains sufficient details of labour and/or components used
reported and diagnosed problems have been confirmed as rectified via appropriate test procedures
presentation of the vehicle after service/repairs meets manufacturer and enterprise standards
restoration of the building meets building standards and customer requirements
appropriate protective materials may include:
seat covers, dust covers, mudguard covers
paints and coatings.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Inspections may be:
periodic inspection during the job
observation at completion of the job
quality inspections to check that:
all ordered materials/parts have been appropriately used/fitted
components used meet supplier/manufacturer specifications
invoicing complies with service/repair/parts order
invoicing contains sufficient details of labour and/or components used
reported and diagnosed problems have been confirmed as rectified via appropriate test procedures
presentation of the vehicle after service/repairs meets manufacturer and enterprise standards
restoration of the building meets building standards and customer requirements
appropriate protective materials may include:
seat covers, dust covers, mudguard covers
paints and coatings.
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
carry out inspections safely and effectively
interpret and comply with legislative and regulatory requirements, organisation operating procedures and relevant code of practices
inspect work done by builder/repairer
apply standards to work and protect customer's property and interests.
Context of and specific resources for assessment
Assessment must ensure:
competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment
access to and the use of a range of common office equipment, technology, software and consumables
access to organisation records
access to organisational policies and procedures.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:
evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of related units of competency
observing processes and procedures in workplaces
verbal or written questioning on underpinning knowledge and skills
evaluating samples of work
accessing and validating third party reports.
Guidance information for assessment
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
carry out inspections safely and effectively
interpret and comply with legislative and regulatory requirements, organisation operating procedures and relevant code of practices
inspect work done by builder/repairer
apply standards to work and protect customer's property and interests.
Context of and specific resources for assessment
Assessment must ensure:
competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment
access to and the use of a range of common office equipment, technology, software and consumables
access to organisation records
access to organisational policies and procedures.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:
evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of related units of competency
observing processes and procedures in workplaces
verbal or written questioning on underpinning knowledge and skills
evaluating samples of work
accessing and validating third party reports.
Guidance information for assessment
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUW98 | FNSIGN402 | Inspect quality of work | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D714 | FNS41611 | Certificate IV in Loss Adjusting | Qualification |