Unit of competency Outline
Date retreived
22/07/2026 9:52 PM AWST
22/07/2026 9:52 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Conduct knowledge audits
Conduct knowledge audits
Unit of competency
National Code
ICASAD602A
ICASAD602A
State Code
D8114
D8114
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
04/11/2011
Field of Education
020305 - Systems Analysis And Design
Original Release Date
04/11/2011
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to implement a knowledge management audit.
Notes
Elements and Performance Criteria
1. Conduct a knowledge need analysis
- 1.1 Identify current and future directions of the business
- 1.2 Identify knowledge and skills required to support the current business activities
- 1.3 Identify knowledge and skills required to support future business directions
2. Analyse the knowledge inventory
- 2.1 Produce knowledge questionnaires to request information from staff about corporate knowledge
- 2.2 Identify explicit knowledge currently resident in data sources, such as policies, procedures, databases and libraries; and record its location
- 2.3 Identify the accessibility, aim and integrity of the knowledge
- 2.4 Identify the frequency of update of this knowledge, its previous versions, and its backup status
- 2.5 Identify implicit knowledge currently resident in informal sources and organisational knowledge
3. Chart the knowledge flow
- 3.1 Examine how knowledge flows from one data store to another within the organisation, and how this flow is facilitated or impeded by policies, such as access control or records management policies
- 3.2 Examine the procedures that facilitate the flow of knowledge within the organisation and their ease of use
- 3.3 Identify the corporate and individual attitudes to knowledge within the organisation
4. Produce a knowledge audit report
- 4.1 Analyse the results of the knowledge audit
- 4.2 Document findings and present to the appropriate person
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Explicit knowledge may include information held in:
database management system (DBMS)
intranets
libraries
policies
procedures.
Implicit knowledge may include:
informal networks of employees
the ‘go-to’ employee
those with a long-standing organisational knowledge
corporate memory.
Explicit knowledge may include information held in:
database management system (DBMS)
intranets
libraries
policies
procedures.
Implicit knowledge may include:
informal networks of employees
the ‘go-to’ employee
those with a long-standing organisational knowledge
corporate memory.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify and document explicit and implicit knowledge in an organisation
identify knowledge required to meet current needs
forecast knowledge required to meet future needs.
Context of and specific resources for assessment
Assessment must ensure access to:
an organisation and its data sources
staff from the organisation
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of candidate creating questionnaires
verbal or written questioning to assess candidate’s knowledge of implicit and explicit knowledge
review of candidate’s knowledge audit report.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify and document explicit and implicit knowledge in an organisation
identify knowledge required to meet current needs
forecast knowledge required to meet future needs.
Context of and specific resources for assessment
Assessment must ensure access to:
an organisation and its data sources
staff from the organisation
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of candidate creating questionnaires
verbal or written questioning to assess candidate’s knowledge of implicit and explicit knowledge
review of candidate’s knowledge audit report.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUW02 | ICTSAD602 | Conduct knowledge audits | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D576 | ICA60111 | Advanced Diploma of Information Technology | Qualification |