Unit of competency Outline

Date retreived
22/07/2026 10:54 PM AWST

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Coordinate work teams

Coordinate work teams

Unit of competency
National Code
SISXMGT004
State Code
OEN28
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
13/12/2022
View on TGA
State Implementation and Classification
Approved Date
14/08/2023
Field of Education
080303 - Human Resource Management
Original Release Date
14/08/2023
Nominal Hours
45
Description
This unit describes the performance outcomes, skills and knowledge required to coordinate work teams. It requires the ability to organise and monitor staffing levels, inform team members of expected standards of work, motivate teams and maintain staffing records. Team members may be paid employees or volunteers.This unit applies to any type of sport, fitness, aquatic or recreation organisation including commercial, not-for-profit, community and government organisations. It applies to senior personnel, including supervisors and managers, who operate independently or with limited guidance from others.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Determine staffing levels.
  • 1.1. Set staffing levels within budget to maximise operational and customer service efficiency.
  • 1.2. Roster teams with the most effective skills mix to meet anticipated demand and type of work.
  • 1.3. Develop rosters according to relevant industrial arrangements and within wage budget.
  • 1.4. Communicate rosters to team members in clear formats within organisational timeframes.
  • 1.5. Monitor and adjust staffing levels in response to staffing availability.
  • 1.6. Maintain accurate and current records of staffing.
2. Communicate team and organisational expectations.
  • 2.1. Clearly communicate roles, tasks and responsibilities and advise individual and team accountability.
  • 2.2. Provide staff induction on required organisational procedures and standards of work.
  • 2.3. Conduct staff meetings or briefings to communicate delivery and service requirements.
  • 2.4. Encourage individuals to contribute to discussion and planning of team or group objectives and goals.
3. Monitor individual and team performance.
  • 3.1. Review and update individual and team objectives and goals regularly in consultation with relevant personnel.
  • 3.2. Evaluate individual and team performance against allocated responsibilities and performance standards.
  • 3.3. Provide feedback to individuals and teams in a constructive and supportive manner and record outcomes.
  • 3.4. Encourage and guide individuals and teams to evaluate own performance and identify areas for improvement.
4. Motivate the team.
  • 4.1. Identify strengths and weaknesses of team against current and anticipated work requirements.
  • 4.2. Encourage participation in discussions and planning of team objectives and goals.
  • 4.3. Support positive and constructive relationships with and between team members.
  • 4.4. Act as positive role model through high standards of personal performance and ongoing development of own competencies.
No information
No information
Replaces
State Code National Code Title Type
AVD02 SISXIND005 Coordinate work teams or groups Unit of competency