Unit of competency Outline

Date retreived
22/07/2026 1:52 PM AWST

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Develop and update caravan industry knowledge

Develop and update caravan industry knowledge

Unit of competency
National Code
MSARVS301A
State Code
S7299
TGA Status
Current
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
07/04/2011
View on TGA
State Implementation and Classification
Approved Date
19/08/2014
Field of Education
120505 - Work Practices Programmes
Original Release Date
19/08/2014
Nominal Hours
20
Description
This unit of competency covers the skills and knowledge required to develop, update and utilise general knowledge of the caravan industry, including recreational vehicle manufacturing, servicing, retail and caravan parks.
Notes
Elements and Performance Criteria
1. Research information on the caravan industry
  • 1.1. Identify and access sources of information on the caravan industry
  • 1.2. Research information using appropriate sources for various requirements
  • 1.3. Access specific information on relevant sector of work and related job roles and responsibilities
2. Apply technical information on recreational vehicles to work activities
  • 2.1. Access current information about the caravan industry and issues of interest
  • 2.2. Apply industry information in day-to-day work activities to enhance the quality of work performance
3. Develop and apply information on legal and ethical issues which impact on the caravan industry
  • 3.1. Obtain information on legal and ethical issues to assist effective work performance
  • 3.2. Conduct day-to-day activities in accordance with legal obligations and ethical industry practices
4. Update caravan industry knowledge
  • 4.1. Identify and use a range of opportunities to update general knowledge of the caravan industry
  • 4.2. Monitor issues of current concern and interest to the industry
  • 4.3. Share updated knowledge with customers and colleagues, as appropriate, and incorporate into day-to-day working activities
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Sources of information
Sources of information may include:
media
reference books
libraries
unions
industry associations and organisations
industry personnel
industry journals
computer software and Internet
personal observation and experience
Current information
Current information about the caravan industry and issues of interest may include:
economic and social significance of the caravan industry and the role of local communities
growth potential of the caravan industry and career opportunities
main sectors of the caravan industry and their functions and responsibilities
caravan industry trends
caravan industry support businesses
types of accommodation available in caravan parks
caravan park rating and accreditation systems
factors which contribute to the development of successful caravan parks
relationship of the caravan park industry to other sectors of the hospitality and tourist industry (hotels and motels)
environmental and safety issues
social profiles of caravaners and campers
customer needs and the importance of having a customer service culture
caravan industry associations
relationship between the caravan industry and the broader tourism industry
Sectors of the caravan industry
Sectors of the caravan industry may include:
caravan or holiday park operations
recreational vehicle manufacturing
recreational vehicle parts and components manufacturing and supply
recreational vehicle servicing
recreational vehicle and accessories retailing
Caravan industry support businesses
Caravan industry support businesses may include:
hospitality
tourism operations
entertainment, sports and activities
meetings and conferences
trades, horticulture and maintenance
conservation bodies
local councils, tourism authorities and promoters
retail and wholesale suppliers
recreational vehicle and accessories retailing
security
Environmental issues
Environmental issues may include:
protection of natural and cultural integrity
minimal impact operations
environmental sustainability
water management
waste management
energy efficient operations
land ownership
land access and usage
Legal issues
Legal issues may include:
consumer protection
duty of care
equal employment opportunity and affirmative action
anti-discrimination
workplace relations
public liability and risk
residential tenancy legislation
local government regulations
occupational health and safety (OHS) legislation
taxation legislation
Ethical issues
Ethical issues may include:
confidentiality
commission procedures
overbooking
pricing
tipping
familiarisations
gifts and services provided free of charge
product recommendations
Issues of interest and concern
Issues of interest and concern may include:
government initiatives (federal, state/territory and local)
emerging markets
environmental and social issues
labour issues
industry expansion or retraction
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects of assessment
Evidence of the following is critical:
ability to source industry information
general knowledge of the caravan industry, including main roles, functions and interrelationships of different sectors, with a more detailed knowledge of issues that relate to a specific sector or workplace.

Context of assessment and resource implications
Assessment must ensure:
project or work activities that allow the candidate to demonstrate the application of knowledge to specific caravan industry contexts and situations.

Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed.
No information