Qualification Outline

Date retreived
22/07/2026 4:58 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Recreational Vehicle and Accessories Retailing

Certificate IV in Recreational Vehicle and Accessories Retailing

Qualification
National Code:
MSA40710
State Code:
W956
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0805 - Sales And Marketing
Original TGA Release Date
11/02/2014
Approved Date
19/08/2014
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
823
Duration
2 Semesters
Current Release Number
5.00
Current Release Date
11/02/2014
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
5.00 11/02/2014 Current Approved
Description

This qualification covers the skills and knowledge designed to reflect the role of a supervisor or assistant manager in a recreational vehicle retail outlet.

Job roles/employment outcomes
The Certificate IV in Recreational Vehicle and Accessories Retailing has been developed as a post-trade level qualification for use in MSA07 Manufacturing Training Package. This qualification has been developed in response to an industry request. People with this qualification would be expected to lead sales teams and provide supervision of people in the sale of recreational vehicles and accessories, including:
motor homes
caravans
camper trailers
slide-ons
fifth wheelers
to meet Australian requirements, such as road worthiness and the Australian Design Rule (ADR). They will provide technical leadership as well as undertake some tasks themselves.

They may work in a service and repair facility or a manufacturer's factory undertaking sales work. Sales may be for a new recreational vehicle, a second-hand/refurbished recreational vehicle or spare parts and accessories. In some cases selling of the recreational vehicle may also include possible modifications which could be made to the recreational vehicle.

Application
The sector typically manufactures, services and repairs recreational vehicles as required. Recreational vehicle sales requires specialised knowledge not only of the available range of recreational vehicle models and accessories but of the legal requirements associated with weight, towing and vehicle capacity.

Recreational vehicles may be made from a frame (timber, aluminium or steel) and skin (aluminium or fibre composite) or a manufactured wall panel or some other technology. They are typically mounted on a steel chassis which may be manufactured by the recreational vehicle manufacturer or bought. Fittings are typically timber/particle board but may be any other suitable material.

People with this qualification may be expected to:
sell a new or second-hand recreational vehicle
suggest modifications/refits to a recreational vehicle
prepare a recreational vehicle for sale/resale
sell spare parts and accessories
manage a sales area/showroom.

This work will generally be undertaken in a workshop or showroom environment.

Training programs for this qualification are suitable to be undertaken as part of a formal training contract with an employer under an Australian Traineeship or Apprenticeship arrangement.

Pathways into the qualification
This qualification may be accessed by direct entry.
The units of competency contained within this qualification are common with other qualifications and credit should be granted towards this qualification where competency has already been achieved.
Credit should also be granted towards this qualification where competency has been achieved in units of competency contained within relevant skill sets.
The units of competency in this qualification reflect competencies which are practiced within the industry and recognition of prior learning (RPL) should be granted where there is sufficient evidence of competency from work-based experience.

Pathways from the qualification
Further qualification pathways from this qualification include MSA50510 Diploma of Recreational Vehicles.

Additional qualification advice
MSA41108 Certificate IV in Competitive Manufacturing is available for team leaders or others who need a more generalist qualification covering the application of good manufacturing practice and lean principles.

Licensing considerations
Units of competency in this qualification provide the underpinning knowledge and skills for various required licenses. Local regulations should be checked for details.

Schedule
Packaging Rules
To be awarded the Certificate IV in Recreational Vehicle and Accessories Retailing
competency must be achieved in thirty two (32) units of competency:
- three (3) core units of competency
- twenty nine (29) elective units of competency, as specified below:
- a minimum of two (2) units of competency must be selected from Group A
- a maximum of fourteen (14) units of competency may be selected from Groups C and D, with a maximum of six (6) from Group D
- the balance of units must be selected from Groups A and B to bring the total to twenty nine (29).
- up to seven (7) relevant units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, as specified in Groups A, B, C and D.

Note: Where prerequisite units are identified, they must be counted in the total number of
units required for completion of the qualification.
1. Core Units

All three (3) units must be completed

State Code National Code Title Hours Type
W8281 MSAPMSUP102A Communicate in the workplace 26 Unit of competency
D3655 MSAENV272B Participate in environmentally sustainable work practices 20 Unit of competency
W8249 MSAPMOHS200A Work safely 26 Unit of competency
2. Group A Elective Units

A minimum of two (2) units must be chosen from Group A.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
WF808 SITXMPR404 Coordinate marketing activities 30 Unit of competency
WD971 SIRXMER303 Coordinate merchandise presentation 35 Unit of competency
WF518 AURVTN4032 Determine vehicle damage and recommended repair procedures 34 Unit of competency
WF004 AURACA3002 Establish customer requirements of a complex nature 24 Unit of competency
WF037 AURATA3005 Estimate complex jobs 30 Unit of competency
W5540 MEM16012A Interpret technical specifications and manuals 36 Unit of competency
S6150 SIRXMER004A Manage merchandise and store presentation 35 Unit of competency
WF027 AURANN4001 Prepare a vehicle repair quotation 32 Unit of competency
W5545 MEM16003B Provide advanced customer service 18 Unit of competency
W5243 AURV365356A Read and interpret vehicle body repair estimation/quotation 30 Unit of competency
3. Group B Elective Units

The remaining units to bring the total to twenty nine (29) may be chosen from Group A.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
S6192 SIRXSLS002A Advise on products and services 25 Unit of competency
WD947 SIRXCCS201 Apply point-of-sale handling procedures 20 Unit of competency
W2833 AURC341903A Apply relevant finance, leasing and insurance contracts/policies 20 Unit of competency
WF356 AURSCA2003 Apply sales procedures 16 Unit of competency
WF005 AURACA3003 Build customer relations 30 Unit of competency
WF357 AURSCA2004 Carry out cash, credit and funds transfers 20 Unit of competency
WF003 AURACA2001 Establish relations with customers 20 Unit of competency
WF024 AURAMA3004 Maintain business image 30 Unit of competency
S6188 SIRXRSK002A Maintain store security 20 Unit of competency
WF025 AURAMA4005 Manage complex customer issues 32 Unit of competency
S8076 BSBCUS501C Manage quality customer service 50 Unit of competency
S6187 SIRXRSK001A Minimise theft 20 Unit of competency
WH896 AUMANA001 Prepare and document quotations 15 Unit of competency
WF355 AURSCA2002 Present stock and sales area 16 Unit of competency
WF350 AURSAA2001 Process customer complaints 16 Unit of competency
WF359 AURSCA2006 Promote products and services 20 Unit of competency
WF358 AURSCA2005 Sell products 20 Unit of competency
4. Group C Elective Units

A maximum of fourteen (14) units of competency may be selected from Groups C.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
W8284 MSAPMSUP200A Achieve work outcomes 52 Unit of competency
WF019 AURAKA3002 Adapt work processes to new technologies 30 Unit of competency
W5532 MEM15002A Apply quality systems 16 Unit of competency
S7300 MSARVS401A Assess and quote to service a recreational vehicle 35 Unit of competency
S7805 TAEASS402B Assess competence 15 Unit of competency
W5544 MEM16002C Conduct formal interviews and negotiations 36 Unit of competency
WF026 AURAMA5006 Contribute to business improvement 32 Unit of competency
WF002 AURAAA4002 Determine retail rates for work 32 Unit of competency
WF803 SITXMGT501 Establish and conduct business relationships 60 Unit of competency
W8302 MSAPMSUP383A Facilitate a team 20 Unit of competency
WD530 MSS403040A Facilitate and improve implementation of 5S 50 Unit of competency
D3656 MSAENV472B Implement and monitor environmentally sustainable work practices 40 Unit of competency
W5451 MEM16006A Organise and communicate information 18 Unit of competency
S7788 TAEASS403B Participate in assessment validation 20 Unit of competency
W5534 MEM15004B Perform inspection 18 Unit of competency
S7787 TAEASS401B Plan assessment activities and processes 20 Unit of competency
WA870 TAEDEL301A Provide work skill instruction 40 Unit of competency
WF013 AURAFA2004 Solve routine problems in an automotive workplace 20 Unit of competency
WE914 MEM22015A Source and estimate engineering materials requirements 20 Unit of competency
W5500 MEM13010A Supervise occupational health and safety in an industrial work environment. 36 Unit of competency
W5504 MEM13002B Undertake occupational health and safety activities in the workplace 27 Unit of competency
W8303 MSAPMSUP390A Use structured problem solving tools 40 Unit of competency
C8018 PSPGOV408A Value diversity 30 Unit of competency
5. Group D Elective Units

A maximum of six (6) may be chosen from Group D.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
WF353 AURSBA3002 Apply automotive parts interpretation process 30 Unit of competency
WF365 AURSLA2001 Apply legal requirements relating to product sale 20 Unit of competency
W8279 MSAPMSUP100A Apply workplace procedures 26 Unit of competency
WF384 AURTTA3017 Carry out vehicle safety and roadworthy inspections 16 Unit of competency
WF805 SITXMPR401 Coordinate production of brochures and marketing materials 40 Unit of competency
WF806 SITXMPR402 Create a promotional display or stand 20 Unit of competency
S7299 MSARVS301A Develop and update caravan industry knowledge 20 Unit of competency
S8206 UEGNSG604B Fill gas cylinders 72 Unit of competency
W8292 MSAPMSUP280A Manage conflict at work 20 Unit of competency
W8293 MSAPMSUP291A Participate in continuous improvement 26 Unit of competency
W8255 MSAPMOHS220A Provide initial First Aid response 30 Unit of competency
WF354 AURSCA2001 Select automotive parts and products 20 Unit of competency
S7296 MSARVG201A Tow a recreational vehicle safely 10 Unit of competency
W8266 MSAPMOPS212A Use organisation computers or data systems 26 Unit of competency
W8282 MSAPMSUP106A Work in a team 26 Unit of competency
Replaced By
State Code National Code Title Type
AZH0 MSM41115 Certificate IV in Recreational Vehicle and Accessories Retailing Qualification
No information
Entry Requirements

Not applicable.

Traineeships and Apprenticeships
No information