Qualification Outline

Date retreived
23/07/2026 7:34 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Recreational Vehicle and Accessories Retailing

Certificate IV in Recreational Vehicle and Accessories Retailing

Qualification
National Code:
MSM41115
State Code:
AZH0
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0805 - Sales And Marketing
Original TGA Release Date
15/12/2015
Approved Date
30/05/2022
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
823
Duration
2 Semesters
Current Release Number
8.00
Current Release Date
29/03/2022
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
8.00 29/03/2022 Current Approved
7.00 05/05/2021 Replaced Approved
6.00 24/06/2019 Replaced Approved
5.00 05/12/2018 Replaced Approved
4.00 22/10/2018 Replaced Approved
3.00 12/01/2017 Replaced Approved
2.00 02/06/2016 Replaced Approved
1.00 15/12/2015 Replaced Approved
Description

The MSM41115 Certificate IV in Recreational Vehicle and Accessories Retailing has been developed as a post-trade level qualification. People with this qualification would be expected to lead sales teams and provide supervision of people in the sale of recreational vehicles and accessories, including:
motor homes
caravans
camper trailers
slide-ons
fifth wheelers.

They will provide technical leadership as well as undertake some tasks themselves.

They may work in a service and repair facility or a manufacturer's factory undertaking sales work. Sales may be for a new recreational vehicle, a second-hand/refurbished recreational vehicle or spare parts and accessories. In some cases selling of the recreational vehicle may also include possible modifications that could be made to the recreational vehicle.

There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements depending on the work context. Local regulations should be checked for details.

Schedule
Packaging Rules
To be awarded the MSM41115 Certificate IV in Recreational Vehicle and Accessories Retailing competency must be achieved in thirty-two (32) units of competency:
- three (3) core units of competency
- twenty-nine (29) elective units of competency, as specified below:
- a minimum of two (2) units of competency must be selected from Group A
- a maximum of fourteen (14) units of competency may be selected from Groups C and D, with a maximum of six (6) from Group D
- the balance of units, must be selected from Groups A and B to bring the total to twenty-nine (29).

Note: Up to seven (7) relevant units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, as specified in Groups A, B, C and D.

Note: Where prerequisite units are identified they must be counted in the total number of units required for achievement of the qualification.

Up to one (1) relevant Group A elective unit of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, where it is available for inclusion at Certificate IV qualification.

Up to two (2) relevant Group B elective units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, where they are available for inclusion at Certificate III qualification.

Up to two (2) relevant Group C elective units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, where they are available for inclusion at Certificate III or IV qualification.

Up to two (2) relevant Group D elective units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, where they are available for inclusion at Certificate II, III or IV qualification.
1. Core units

All three (3) units must be completed.

State Code National Code Title Hours Type
AWC20 MSMSUP102 Communicate in the workplace 26 Unit of competency
AWC13 MSMENV272 Participate in environmentally sustainable work practices 20 Unit of competency
AWC15 MSMWHS200 Work safely 26 Unit of competency
2. Group A Elective units

A minimum of two (2) units must be selected from Group A.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWQ22 SITXMPR004 Coordinate marketing activities 30 Unit of competency
AWX44 SIRRMER003 Coordinate visual merchandising activities 35 Unit of competency
OAK14 AURANN011 Estimate and quote automotive body repairs 32 Unit of competency
AXE59 AURATA005 Estimate and quote automotive mechanical and electrical repairs 30 Unit of competency
AWZ65 AURVTN032 Inspect vehicle damage and determine repair procedures 34 Unit of competency
W5540 MEM16012A Interpret technical specifications and manuals 36 Unit of competency
AXE92 AURACA002 Manage complex customer requirements in an automotive workplace 24 Unit of competency
W5545 MEM16003B Provide advanced customer service 18 Unit of competency
3. Group B Elective units

The balance of units may be chosen from Group B.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWX02 SIRXPDK001 Advise on products and services 25 Unit of competency
AXB29 AURSCA003 Apply sales procedures in an automotive workplace 16 Unit of competency
AXE91 AURACA003 Build customer relations in an automotive workplace 30 Unit of competency
AXB24 AURSCA004 Carry out cash and non-cash payment operations 20 Unit of competency
AWW96 SIRXSLS002 Follow point-of-sale procedures 10 Unit of competency
AXE72 AURAMA004 Maintain business image in an automotive workplace 30 Unit of competency
AWW98 SIRXRSK002 Maintain store security 20 Unit of competency
AXE71 AURAMA005 Manage complex customer issues in an automotive workplace 32 Unit of competency
AUM47 BSBCUS501 Manage quality customer service 50 Unit of competency
WH896 AUMANA001 Prepare and document quotations 15 Unit of competency
AXB27 AURSCA002 Present automotive products and services for sale 16 Unit of competency
AXB33 AURSAA001 Process customer complaints in an automotive workplace 16 Unit of competency
AXB25 AURSCA006 Promote automotive products and services 20 Unit of competency
AXE93 AURACA001 Respond to customer needs and enquiries in an automotive workplace 20 Unit of competency
AXB26 AURSCA005 Sell automotive products and services 20 Unit of competency
4. Group C Elective units

A maximum of fourteen (14) units of competency may be selected from Groups C and D, with a maximum of six (6 from Group D.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWC30 MSMSUP200 Achieve work outcomes 52 Unit of competency
AXE77 AURAKA002 Adapt work processes to new technologies in an automotive workplace 30 Unit of competency
W5532 MEM15002A Apply quality systems 16 Unit of competency
AWY91 TAEASS402 Assess competence 15 Unit of competency
W5544 MEM16002C Conduct formal interviews and negotiations 36 Unit of competency
AXE70 AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace 32 Unit of competency
AXE95 AURAAA002 Determine retail rates for automotive products and services 32 Unit of competency
AWQ28 SITXMGT002 Establish and conduct business relationships 60 Unit of competency
AWC21 MSMSUP383 Facilitate a team 20 Unit of competency
BAK21 MSS403040 Facilitate and improve implementation of 5S 50 Unit of competency
AWC68 MSMENV472 Implement and monitor environmentally sustainable work practices 40 Unit of competency
W5451 MEM16006A Organise and communicate information 18 Unit of competency
AWY67 TAEASS403 Participate in assessment validation 30 Unit of competency
W5534 MEM15004B Perform inspection 18 Unit of competency
AWY90 TAEASS401 Plan assessment activities and processes 35 Unit of competency
AWY86 TAEDEL301 Provide work skill instruction 40 Unit of competency
AXE83 AURAFA004 Resolve routine problems in an automotive workplace 20 Unit of competency
WE914 MEM22015A Source and estimate engineering materials requirements 20 Unit of competency
W5500 MEM13010A Supervise occupational health and safety in an industrial work environment. 36 Unit of competency
W5504 MEM13002B Undertake occupational health and safety activities in the workplace 27 Unit of competency
AWC19 MSMSUP390 Use structured problem-solving tools 40 Unit of competency
AWV72 PSPGEN029 Value diversity 30 Unit of competency
5. Group D Elective units

Up to six (6) units may be chosen from Group D.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWC35 MSMRVT201 Apply technical knowledge of recreational vehicle manufacturing to work activities 20 Unit of competency
AWC36 MSMSUP100 Apply workplace context to own job 26 Unit of competency
AXA99 AURTTA017 Carry out vehicle safety inspections 16 Unit of competency
AXB17 AURSLA001 Comply with legal requirements when selling automotive products and services 20 Unit of competency
AWQ24 SITXMPR001 Coordinate production of brochures and marketing materials 40 Unit of competency
AWQ23 SITXMPR002 Create a promotional display or stand 20 Unit of competency
OAD63 UEGNSG615 Fill LPG cylinders 72 Unit of competency
AXB30 AURSBA002 Identify and match uncommon automotive parts 30 Unit of competency
AWC25 MSMSUP280 Manage conflict at work 20 Unit of competency
AWC23 MSMSUP291 Participate in continuous improvement 26 Unit of competency
OCD30 HLTAID011 Provide First Aid 18 Unit of competency
AXB28 AURSCA001 Select and supply automotive parts and products 20 Unit of competency
AWC40 MSMRVG201 Tow a recreational vehicle safely 10 Unit of competency
AWC66 MSMOPS212 Use organisation computers or data systems 26 Unit of competency
AWC31 MSMSUP106 Work in a team 26 Unit of competency
Replaces
State Code National Code Title Type
W956 MSA40710 Certificate IV in Recreational Vehicle and Accessories Retailing Qualification
Replaced By
State Code National Code Title Type
BJC5 MSM41122 Certificate IV in Recreational Vehicles Qualification
No information
Entry Requirements

There are no entry requirements for this qualification.

Traineeships and Apprenticeships
No information