Unit of competency Outline
Date retreived
22/07/2026 5:06 AM AWST
22/07/2026 5:06 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Follow point-of-sale procedures
Follow point-of-sale procedures
Unit of competency
National Code
SIRXSLS002
SIRXSLS002
State Code
AWW96
AWW96
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
13/09/2016
Field of Education
080501 - Sales
Original Release Date
13/09/2016
Nominal Hours
10
Description
This unit describes the performance outcomes, skills and knowledge required to follow point-of-sale work systems, process transactions and complete sales.It applies to individuals working in frontline operational roles in a diverse range of industry sectors and business contexts. They operate with some independence under general supervision and guidance from others, and within established organisational policies and procedures. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Follow point of sale work systems.
- 1.1.Open and close point-of-sale terminal at designated times and according to organisational procedures.
- 1.2.Clear point-of-sale terminal and transfer cash.
- 1.3.Handle cash according to organisational policies and procedures.
- 1.4.Maintain supplies of change at agreed levels in point-of-sale terminal to agreed levels.
- 1.5.Maintain adequate supplies of consumables.
2. Process point-of-sale transactions.
- 2.1.Identify transaction type and required procedure to be followed.
- 2.2.Correctly interpret sale price information.
- 2.3.Make accurate calculations for pricing and collection of payment.
- 2.4.Enter accurate sale information into point-of-sale equipment.
- 2.5.Confirm price to customer and check customer payment against sale value.
- 2.6.Provide correct change for cash payments.
- 2.7.Identify transaction errors, follow procedures for resolution and complete accurate records.
3. Complete sales.
- 3.1.Generate and complete documentation associated with the sale.
- 3.2.Confirm and process any purchase follow up activities.
- 3.3.Acknowledge and thank customer in line with organisational policy.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WD947 | SIRXCCS201 | Apply point-of-sale handling procedures | Unit of competency |