Qualification Outline

Date retreived
22/07/2026 7:55 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Recreational Vehicle and Accessories Retailing

Certificate III in Recreational Vehicle and Accessories Retailing

Qualification
National Code:
MSM31215
State Code:
AZG4
TGA Status:
Deleted
DTWD Status:
Deleted
National Endorsed, State Implementation and Classification
Field of Education
0805 - Sales And Marketing
Original TGA Release Date
15/12/2015
Approved Date
30/05/2022
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
520
Duration
2 Semesters
Current Release Number
5.00
Current Release Date
29/03/2022
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
5.00 29/03/2022 Current Approved
4.00 05/12/2018 Replaced Approved
3.00 22/10/2018 Replaced Approved
2.00 02/06/2016 Replaced Approved
1.00 15/12/2015 Replaced Approved
Description

The MSM31215 Certificate III in Recreational Vehicle and Accessories Retailing has been developed as a trade-level qualification. People with this qualification would be expected to work under supervision in the sale of recreational vehicles and accessories, including:
motor homes
caravans
camper trailers
slide-ons
fifth wheelers.

They will analyse the customer's requirements and then carry them out.

They may work in a service and repair facility or a manufacturer's factory undertaking sales work. Sales may be for a new recreational vehicle, a second-hand/refurbished recreational vehicle, or spare parts and accessories. In some cases selling of the recreational vehicle may also include possible modifications that could be made to the recreational vehicle.

There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements depending on the work context. Local regulations should be checked for details.

Schedule
Packaging Rules
To be awarded the MSM31215 Certificate III in Recreational Vehicle and Accessories Retailing, competency must be achieved in twenty-two (22) units of competency:
- three (3) core units of competency
- nineteen (19) elective units of competency, as specified below:
- a minimum of thirteen (13) units of competency must be selected from Group A
- the balance of units, to a maximum of six (6) may be selected from:
- units not previously selected from Group A
- Group B units listed below.

Note: Up to four (4) elective units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, as specified in Groups A and B.

Up to two (2) relevant Group B elective units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, where they are available for inclusion at Certificate II or III qualification.

Note: Where prerequisite units are identified they must be counted in the total number of units required for achievement of the qualification.
1. Core Units

All three (3) units must be completed.

State Code National Code Title Hours Type
AWC20 MSMSUP102 Communicate in the workplace 26 Unit of competency
AWC13 MSMENV272 Participate in environmentally sustainable work practices 20 Unit of competency
AWC15 MSMWHS200 Work safely 26 Unit of competency
2. Group A Elective Units

A minimum thirteen (13) units must be chosen from Group A.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWX02 SIRXPDK001 Advise on products and services 25 Unit of competency
AXB29 AURSCA003 Apply sales procedures in an automotive workplace 16 Unit of competency
AXE91 AURACA003 Build customer relations in an automotive workplace 30 Unit of competency
AXB24 AURSCA004 Carry out cash and non-cash payment operations 20 Unit of competency
AWW96 SIRXSLS002 Follow point-of-sale procedures 10 Unit of competency
AXE72 AURAMA004 Maintain business image in an automotive workplace 30 Unit of competency
AWW98 SIRXRSK002 Maintain store security 20 Unit of competency
AXE71 AURAMA005 Manage complex customer issues in an automotive workplace 32 Unit of competency
AXE92 AURACA002 Manage complex customer requirements in an automotive workplace 24 Unit of competency
AUM47 BSBCUS501 Manage quality customer service 50 Unit of competency
WH896 AUMANA001 Prepare and document quotations 15 Unit of competency
AXB27 AURSCA002 Present automotive products and services for sale 16 Unit of competency
AXB33 AURSAA001 Process customer complaints in an automotive workplace 16 Unit of competency
AXB25 AURSCA006 Promote automotive products and services 20 Unit of competency
AXE93 AURACA001 Respond to customer needs and enquiries in an automotive workplace 20 Unit of competency
AXB26 AURSCA005 Sell automotive products and services 20 Unit of competency
3. Group B Elective Units

Up to six (6) units may be chosen from Group B.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWC35 MSMRVT201 Apply technical knowledge of recreational vehicle manufacturing to work activities 20 Unit of competency
AWC36 MSMSUP100 Apply workplace context to own job 26 Unit of competency
AXA99 AURTTA017 Carry out vehicle safety inspections 16 Unit of competency
AXB17 AURSLA001 Comply with legal requirements when selling automotive products and services 20 Unit of competency
AWQ24 SITXMPR001 Coordinate production of brochures and marketing materials 40 Unit of competency
AWQ23 SITXMPR002 Create a promotional display or stand 20 Unit of competency
OAD63 UEGNSG615 Fill LPG cylinders 72 Unit of competency
AXB30 AURSBA002 Identify and match uncommon automotive parts 30 Unit of competency
AWC25 MSMSUP280 Manage conflict at work 20 Unit of competency
AWC23 MSMSUP291 Participate in continuous improvement 26 Unit of competency
OCD30 HLTAID011 Provide First Aid 18 Unit of competency
AXB28 AURSCA001 Select and supply automotive parts and products 20 Unit of competency
AWC40 MSMRVG201 Tow a recreational vehicle safely 10 Unit of competency
AWC66 MSMOPS212 Use organisation computers or data systems 26 Unit of competency
AWC31 MSMSUP106 Work in a team 26 Unit of competency
Replaces
State Code National Code Title Type
W954 MSA30710 Certificate III in Recreational Vehicle and Accessories Retailing Qualification
No information
Entry Requirements

There are no entry requirements for this qualification.

Traineeships and Apprenticeships
No information