Unit of competency Outline

Date retreived
22/07/2026 9:29 AM AWST

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Present automotive products and services for sale

Present automotive products and services for sale

Unit of competency
National Code
AURSCA002
State Code
AXB27
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
14/04/2016
View on TGA
State Implementation and Classification
Approved Date
13/07/2016
Field of Education
080501 - Sales
Original Release Date
13/07/2016
Nominal Hours
16
Description
This unit describes the performance outcomes required to present automotive products and services in a business sales area to maximise product and service impact on customers, and monitor and review customer feedback. It involves applying knowledge of automotive products and basic display concepts to maintain and maximise product and service sales and the overall appearance of the sales area.It applies to those working in the automotive sales and service industry.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Maximise presentation of sales area
  • 1.1 Stock presentation area is defined from floor and display plan, observation of space available and work instructions
  • 1.2 Minimum product numbers and types are determined and presented according to workplace procedures
  • 1.3 Ancillary display materials are prepared to enhance presentation of stock
  • 1.4 Stock display areas are kept clean, tidy and safe
  • 1.5 Correct handling, storage and display techniques are used according to product types, workplace procedures and safety requirements
2. Display individual products
  • 2.1 Display requirements are determined from workplace instructions
  • 2.2 Product to be displayed is sourced according to workplace procedures
  • 2.3 Product is displayed to maximise market appeal according to workplace procedures
  • 2.4 Correct display labels, price tickets and ancillary materials are prepared and located with product
  • 2.5 Product condition is monitored during display period and necessary action taken to maintain market appeal
3. Review effectiveness of presentation area
  • 3.1 Feedback on display and presentation area is sought from customers
  • 3.2 Action to improve presentation of stock and area is determined and acted on within scope of own role
No information
No information
Replaces
State Code National Code Title Type
WF355 AURSCA2002 Present stock and sales area Unit of competency
Replaced By
State Code National Code Title Type
OCK16 AURSCA102 Present automotive products and services for sale Unit of competency