Unit of competency Outline

Date retreived
22/07/2026 2:34 PM AWST

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Present automotive products and services for sale

Present automotive products and services for sale

Unit of competency
National Code
AURSCA102
State Code
OCK16
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
13/11/2020
View on TGA
State Implementation and Classification
Approved Date
31/03/2021
Field of Education
080501 - Sales
Original Release Date
31/03/2021
Nominal Hours
16
Description
This unit describes the skills and knowledge required to present automotive products and services in a business sales area to maximise product and service impact on customers. It also involves monitoring and reviewing customer feedback. The unit involves applying knowledge of automotive products and basic display concepts to maintain and maximise product and service sales and the overall appearance of the sales area.The unit applies to those working in the automotive sales and service industry.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Maximise presentation of sales area
  • 1.1 Define stock presentation area from floor and display plan, observation of space available and work instructions
  • 1.2 Determine and present minimum product numbers and types according to workplace procedures
  • 1.3 Prepare ancillary display materials to enhance presentation of stock
  • 1.4 Keep stock display areas clean, tidy and safe
  • 1.5 Use handling, storage and display techniques according to product types, workplace procedures and safety requirements
2. Display individual products
  • 2.1 Determine display requirements from workplace instructions
  • 2.2 Source product to be displayed according to workplace procedures
  • 2.3 Display product to maximise market appeal according to workplace procedures
  • 2.4 Prepare and locate display labels, price tickets and ancillary materials with product
  • 2.5 Monitor product condition during display period and take action to maintain market appeal according to workplace procedures
3. Review effectiveness of presentation area
  • 3.1 Seek feedback on display and presentation area from customers
  • 3.2 Determine and undertake action to improve presentation of stock and area within scope of own role
No information
No information
Replaces
State Code National Code Title Type
AXB27 AURSCA002 Present automotive products and services for sale Unit of competency