Qualification Outline
22/07/2026 4:22 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Automotive Sales
Certificate II in Automotive Sales
AUR21120
BGX4
Replaced
Transition (Replaced)
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 13/11/2020 | Current | Approved |
Description
This qualification reflects the role of individuals who perform sales-related tasks in the automotive service and repair sector.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Schedule
Packaging Rules
Total number of units = twelve (12)- five (5) core units, plus
- seven (7) elective units, of which:
- three (3) units must be from one of the Specialist Elective Groups A to C
- of the remaining four (4) units required to make up the elective unit total:
- all four (4) may be from the Specialist Elective Groups and general elective units listed below
- up to two (2) may be from a Certificate I qualification or above in this Training Package or another endorsed Training Package or accredited course.
Elective units chosen must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid vocational outcome.
1. Core Units
All five (5) core units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AXB17 | AURSLA001 | Comply with legal requirements when selling automotive products and services | 20 | Unit of competency |
| OCK41 | AURASA102 | Follow safe working practices in an automotive workplace | 20 | Unit of competency |
| OCK16 | AURSCA102 | Present automotive products and services for sale | 16 | Unit of competency |
| OCL57 | AURSCA106 | Promote automotive products and services | 20 | Unit of competency |
| OCK57 | AURACA101 | Respond to customer needs and enquiries in an automotive workplace | 20 | Unit of competency |
2. Group A: Service Station Sales and Service Specialis Elective Units
Three (3) units must be from one of the Specialist Elective Groups A to C.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AWX47 | SIRRINV002 | Control stock | 35 | Unit of competency |
| AWW96 | SIRXSLS002 | Follow point-of-sale procedures | 10 | Unit of competency |
| AWW87 | SIRXWHS003 | Maintain workplace safety | 30 | Unit of competency |
| AVL03 | TLIA2020 | Replenish stock | 20 | Unit of competency |
| OCL79 | AURSCA105 | Sell automotive products and services | 20 | Unit of competency |
3. Group B: Bicycle Sales Specialist Elective Units
Three (3) units must be from one of the Specialist Elective Groups A to C.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCK47 | AURBTA104 | Assemble new boxed bicycles for retail sale | 20 | Unit of competency |
| AWX47 | SIRRINV002 | Control stock | 35 | Unit of competency |
| AWW87 | SIRXWHS003 | Maintain workplace safety | 30 | Unit of competency |
| OCI96 | AURBTV101 | Remove, refit and adjust bicycle accessories | 20 | Unit of competency |
| OCL79 | AURSCA105 | Sell automotive products and services | 20 | Unit of competency |
| AXE75 | AURAMA001 | Work effectively with others in an automotive workplace | 20 | Unit of competency |
4. Group C: Outdoor Power Equipment Sales Specialist Elective Units
Three (3) units must be from one of the Specialist Elective Groups A to C.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCL78 | AURSCA103 | Apply sales procedures in an automotive workplace | 16 | Unit of competency |
| OCK56 | AURACA103 | Build customer relations in an automotive workplace | 30 | Unit of competency |
| AWX48 | SIRRINV001 | Receive and handle retail stock | 35 | Unit of competency |
| AVL06 | TLIA2013 | Receive goods | 20 | Unit of competency |
5. General Elective Units
The remaining units may be chosen from the general elective units listed.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| BAD0 | AUR21116 | Certificate II in Automotive Sales | Qualification |
No information
Entry Requirements
Nil.
Traineeships and Apprenticeships