Unit of competency Outline

Date retreived
22/07/2026 8:07 PM AWST

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Resolve routine problems in an automotive workplace

Resolve routine problems in an automotive workplace

Unit of competency
National Code
AURAFA104
State Code
OCK50
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
13/11/2020
View on TGA
State Implementation and Classification
Approved Date
31/03/2021
Field of Education
120505 - Work Practices Programmes
Original Release Date
31/03/2021
Nominal Hours
20
Description
This unit describes the skills and knowledge required to identify and resolve routine basic problems commonly encountered in an automotive workplace. It involves developing and implementing solutions to identified problems and reporting on their effectiveness.The unit applies to those working in the automotive service and repair industry.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify the problem
  • 1.1 Identify early indicators of problems according to workplace procedures
  • 1.2 Confirm existence of problem according to workplace procedures
  • 1.3 Identify information regarding problem according to workplace procedures
2. Develop, implement and evaluate solution
  • 2.1 Identify a range of possible methods for resolving the problem according to workplace procedures
  • 2.2 Analyse strengths and weaknesses of each option
  • 2.3 Identify and implement optimal solution according to workplace procedures
  • 2.4 Compare effectiveness of chosen solution against other identified options
3. Assist others to identify and resolve problems
  • 3.1 Provide assistance to help others identify routine problems according to workplace procedures
  • 3.2 Discuss problems and potential solutions with others
  • 3.3 Use information gathered through discussion to help resolve problems.
No information
No information
Replaces
State Code National Code Title Type
AXE83 AURAFA004 Resolve routine problems in an automotive workplace Unit of competency