Qualification Outline
22/07/2026 4:24 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Automotive Sales
Certificate III in Automotive Sales
AUR31020
BGB1
Replaced
Transition (Replaced)
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 13/11/2020 | Current | Approved |
Description
This qualification reflects the role of individuals who perform sales-related tasks in the automotive service and repair sector.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Schedule
Packaging Rules
Total number of units = twenty (20)- eight (8) core units, plus
- twelve (12) elective units, of which:
- six (6) units must be from one of the Specialist Elective Groups A or B below
- of the remaining units required to make up the elective unit total:
- up to six (6) may be from the Specialist Elective Groups and/or the general elective units listed below
- up to four (4) may be from a Certificate II qualification or above in this Training Package or another endorsed Training Package or accredited course.
Elective units chosen must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid vocational outcome.
1. Core Units
All eight (8) core units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AXB17 | AURSLA001 | Comply with legal requirements when selling automotive products and services | 20 | Unit of competency |
| AXE88 | AURAEA002 | Follow environmental and sustainability best practice in an automotive workplace | 20 | Unit of competency |
| OCK41 | AURASA102 | Follow safe working practices in an automotive workplace | 20 | Unit of competency |
| AXB33 | AURSAA001 | Process customer complaints in an automotive workplace | 16 | Unit of competency |
| OCL57 | AURSCA106 | Promote automotive products and services | 20 | Unit of competency |
| OCK50 | AURAFA104 | Resolve routine problems in an automotive workplace | 20 | Unit of competency |
| OCK57 | AURACA101 | Respond to customer needs and enquiries in an automotive workplace | 20 | Unit of competency |
| OCL79 | AURSCA105 | Sell automotive products and services | 20 | Unit of competency |
2. Group A: Parts Interpreting Specialist Elective Units
Six (6) units must be chosen from one (1) of the Specialist Elective Groups A or B.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AXB31 | AURSBA001 | Carry out warehousing procedures in an automotive workplace | 16 | Unit of competency |
| AWX47 | SIRRINV002 | Control stock | 35 | Unit of competency |
| AUH87 | BSBPRO401 | Develop product knowledge | 20 | Unit of competency |
| OCL99 | AURSBA102 | Identify and match uncommon automotive parts | 30 | Unit of competency |
| AVL05 | TLIA2012 | Pick and process orders | 20 | Unit of competency |
| OCL32 | AURSCA101 | Select and supply automotive parts and products | 20 | Unit of competency |
| OCK04 | AURETR125 | Test, charge and replace batteries and jump-start vehicles | 20 | Unit of competency |
| OCE05 | BSBTEC201 | Use business software applications | 55 | Unit of competency |
3. Group B: Vehicle, Farm Machinery and Motorcycles Sales Specialist Elective Units
Six (6) units must be chosen from one (1) of the Specialist Elective Groups A or B.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCL78 | AURSCA103 | Apply sales procedures in an automotive workplace | 16 | Unit of competency |
| AXB23 | AURSCA007 | Determine used motor vehicle stock requirements | 24 | Unit of competency |
| AUJ31 | BSBSLS407 | Identify and plan sales prospects | 40 | Unit of competency |
| OCK16 | AURSCA102 | Present automotive products and services for sale | 16 | Unit of competency |
| AUH05 | BSBSLS408 | Present, secure and support sales solutions | 40 | Unit of competency |
| OCL95 | AURSCA109 | Provide vehicle technology information | 15 | Unit of competency |
| AXB22 | AURSCA008 | Wholesale used motor vehicle stock | 30 | Unit of competency |
4. General Elective Units
The remaining units may be chosen from the general elective units listed.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| BAC2 | AUR31016 | Certificate III in Automotive Sales | Qualification |
No information
Entry Requirements
Nil.
Traineeships and Apprenticeships