Unit of competency Outline

Date retreived
22/07/2026 9:54 PM AWST

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Conduct online transactions in an automotive workplace

Conduct online transactions in an automotive workplace

Unit of competency
National Code
AURSCA011
State Code
AXB19
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
14/04/2016
View on TGA
State Implementation and Classification
Approved Date
13/07/2016
Field of Education
080905 - Practical Computing Skills
Original Release Date
13/07/2016
Nominal Hours
35
Description
This unit describes the performance outcomes required to conduct online transactions when selling a range of automotive products and services, and includes dispatching goods and checking processed online transactions.It applies to those working in the automotive sales and service industry.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Perform online transactions
  • 1.1 Workplace requirements for online sale of automotive products and services are confirmed
  • 1.2 Online personal authentication information is secured according to workplace requirements
  • 1.3 Appropriate online functions and processes to supply required automotive products and services are determined
  • 1.4 Technical difficulties in accessing and using online facilities are reported to online service provider
2. Administer online transactions
  • 2.1 Online transaction is completed and purchased automotive product or service is dispatched according to terms of online transaction
  • 2.2 Records of transactions are completed and maintained according to workplace procedures
  • 2.3 Workplace records are compared with online records, and irregularities are reported according to workplace procedures
3. Review effectiveness of online transactions
  • 3.1 Automotive products and services rendered are reviewed to determine quality and timeliness of delivery in relation to advertised profile and content
  • 3.2 Customer feedback is analysed against online transaction history to determine customer satisfaction
  • 3.3 Any issues with service provider are reported to supervisor according to workplace procedures
No information
No information
Replaced By
State Code National Code Title Type
OCL21 AURSCA111 Conduct online transactions in an automotive workplace Unit of competency