Qualification Outline

Date retreived
22/07/2026 6:01 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate II in Automotive Sales

Certificate II in Automotive Sales

Qualification
National Code:
AUR21116
State Code:
BAD0
TGA Status:
Replaced
DTWD Status:
Transition (Replaced)
National Endorsed, State Implementation and Classification
Field of Education
0805 - Sales And Marketing
Original TGA Release Date
14/04/2016
Approved Date
13/07/2016
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
265
Duration
1 Semester
Current Release Number
1.00
Current Release Date
14/04/2016
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 14/04/2016 Current Approved
Description

This qualification reflects the role of individuals who perform sales-related tasks in the automotive service and repair sector.

Schedule
Packaging Rules
Total number of units = twelve (12)
- six (6) core units, plus
- six (6) elective units, of which:
- three (3) units must be chosen from one of the Specialist Elective Unit Groups A to C below
- of the remaining units required to make up the elective unit total:
- up to three (3) units may be chosen from the Specialist Elective Unit Groups and the General Elective Units listed below
- up to two (2) units may be chosen from a Certificate I qualification or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification.
1. Core Units

All six (6) units must be completed.

State Code National Code Title Hours Type
AXB17 AURSLA001 Comply with legal requirements when selling automotive products and services 20 Unit of competency
AXE64 AURASA002 Follow safe working practices in an automotive workplace 20 Unit of competency
S6187 SIRXRSK001A Minimise theft 20 Unit of competency
AXB27 AURSCA002 Present automotive products and services for sale 16 Unit of competency
AXB25 AURSCA006 Promote automotive products and services 20 Unit of competency
AXE93 AURACA001 Respond to customer needs and enquiries in an automotive workplace 20 Unit of competency
2. Group A Elective Units: Service Station Sales and Service

Three (3) units must be chosen from one of the Specialist Elective Unit Groups A to C below.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWX47 SIRRINV002 Control stock 35 Unit of competency
AWW96 SIRXSLS002 Follow point-of-sale procedures 10 Unit of competency
AWW87 SIRXWHS003 Maintain workplace safety 30 Unit of competency
WD969 SIRXMER201 Merchandise products 35 Unit of competency
AVL03 TLIA2020 Replenish stock 20 Unit of competency
AXB26 AURSCA005 Sell automotive products and services 20 Unit of competency
3. Group B Elective Units: Bicycle Sales

Three (3) units must be chosen from one of the Specialist Elective Unit Groups A to C below.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AXE56 AURBTA004 Assemble new boxed bicycles for retail sale 20 Unit of competency
AWX47 SIRRINV002 Control stock 35 Unit of competency
AWW87 SIRXWHS003 Maintain workplace safety 30 Unit of competency
WD969 SIRXMER201 Merchandise products 35 Unit of competency
AXE33 AURBTV001 Remove, refit and adjust bicycle accessories 20 Unit of competency
AXB26 AURSCA005 Sell automotive products and services 20 Unit of competency
AXE75 AURAMA001 Work effectively with others in an automotive workplace 20 Unit of competency
4. Group C Elective Units: Outdoor Power Equipment Sales

Three (3) units must be chosen from one of the Specialist Elective Unit Groups A to C below.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AXB29 AURSCA003 Apply sales procedures in an automotive workplace 16 Unit of competency
AXE91 AURACA003 Build customer relations in an automotive workplace 30 Unit of competency
S6136 SIRXICT001A Operate retail technology 20 Unit of competency
AWX48 SIRRINV001 Receive and handle retail stock 35 Unit of competency
AVL06 TLIA2013 Receive goods 20 Unit of competency
5. General Elective Units

Up to three (3) units may be completed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AXB29 AURSCA003 Apply sales procedures in an automotive workplace 16 Unit of competency
AWX42 SIRRRTF001 Balance and secure point-of-sale terminal 20 Unit of competency
AXE91 AURACA003 Build customer relations in an automotive workplace 30 Unit of competency
AXB24 AURSCA004 Carry out cash and non-cash payment operations 20 Unit of competency
AXE85 AURAFA003 Communicate effectively in an automotive workplace 20 Unit of competency
AXB19 AURSCA011 Conduct online transactions in an automotive workplace 35 Unit of competency
AXE68 AURAQA001 Contribute to quality work outcomes in an automotive workplace 20 Unit of competency
AXE88 AURAEA002 Follow environmental and sustainability best practice in an automotive workplace 20 Unit of competency
AWW96 SIRXSLS002 Follow point-of-sale procedures 10 Unit of competency
AXE72 AURAMA004 Maintain business image in an automotive workplace 30 Unit of competency
AXE84 AURAFA002 Read and respond to automotive workplace information 12 Unit of competency
AXE83 AURAFA004 Resolve routine problems in an automotive workplace 20 Unit of competency
AXE86 AURAFA001 Use numbers in an automotive workplace 20 Unit of competency
AUW83 ICTWEB201 Use social media tools for collaboration and engagement 20 Unit of competency
Replaces
State Code National Code Title Type
J380 AUR21112 Certificate II in Automotive Sales Qualification
Replaced By
State Code National Code Title Type
BGX4 AUR21120 Certificate II in Automotive Sales Qualification
No information
Entry Requirements

This qualification may be accessed by direct entry.

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Traineeships and Apprenticeships
(TR06140) AUTOMOTIVE SALES (LEVEL 2) Traineeship