Unit of competency Outline
Date retreived
22/07/2026 10:20 PM AWST
22/07/2026 10:20 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work effectively with others in an automotive workplace
Work effectively with others in an automotive workplace
Unit of competency
National Code
AURAMA001
AURAMA001
State Code
AXE75
AXE75
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
13/07/2016
Field of Education
120505 - Work Practices Programmes
Original Release Date
13/07/2016
Nominal Hours
20
Description
This unit describes the performance outcomes required to work effectively with a range of people in an automotive workplace. It involves identifying own and others’ job roles, communicating appropriately, working in shared tasks, and dealing with issues, problems and conflicts.It applies to those working in the automotive service and repair industry. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Determine own and others’ roles and job requirements
- 1.1 Own and others’ workplace responsibilities and duties are identified
- 1.2 Clarification is sought from colleagues and supervisor where uncertainty or overlap of job roles occurs
- 1.3 Communication with colleagues and others is performed in a courteous manner, using language appropriate to the audience, and according to workplace procedures
- 1.4 Differences in personal values and beliefs of colleagues are accepted and professional behaviour maintained in all activities
- 1.5 Safe and appropriate workplace attire is identified, used and maintained
2. Work in shared tasks
- 2.1 Own and others’ roles in shared tasks are determined and clarified
- 2.2 Participation in task planning is carried out as required, work-related information is shared, and constructive contributions are made
- 2.3 Work tasks are carried out according to personal roles and responsibilities and workplace requirements
- 2.4 Support is provided to colleagues to ensure tasks and goals are met, as required
- 2.5 Constructive feedback on performance provided by colleagues is requested, acknowledged, and acted on
- 2.6 Suggestions for improvements to processes are made and discussed with colleagues
3. Deal effectively with issues, problems and conflict in work groups
- 3.1 Personal issues that impact on own work and relationships with colleagues are discussed with supervisor, as required
- 3.2 Workplace issues with colleagues are identified, discussed and a resolution found according to workplace procedures
- 3.3 Difficult to resolve issues, problems and conflict are escalated to appropriate person according to workplace procedures
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WF021 | AURAMA2001 | Work effectively with others | Unit of competency |