Unit of competency Outline
Date retreived
22/07/2026 10:35 PM AWST
22/07/2026 10:35 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Maintain business image in an automotive workplace
Maintain business image in an automotive workplace
Unit of competency
National Code
AURAMA004
AURAMA004
State Code
AXE72
AXE72
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
13/07/2016
Field of Education
080301 - Business Management
Original Release Date
13/07/2016
Nominal Hours
30
Description
This unit describes the performance outcomes required to monitor staff attire and grooming standards, maintain the physical appearance of the workplace, implement waste disposal processes, and promote business products and services.It applies to those working in the automotive sales and service industry.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Maintain physical appearance of the workplace
- 1.1 Cleanliness and tidiness of the workplace are maintained according to workplace procedures, local government requirements, and safety requirements
- 1.2 Workplace is kept free of rubbish and waste according to workplace procedures, local government requirements, and safety requirements
- 1.3 Defined areas for specific tasks are maintained according to workplace procedures
- 1.4 Maintenance plan is monitored to ensure facilities and equipment are regularly maintained
- 1.5 Workplace signage is clearly and appropriately displayed throughout the organisation
2. Monitor workplace attire and grooming standards
- 2.1 Expectations regarding attire and grooming are communicated to staff on a regular basis
- 2.2 Standards are updated as needs arise according to workplace requirements
- 2.3 Dress and grooming of staff are monitored to ensure standards are met
- 2.4 Breaches of standards are identified and staff informed
3. Monitor waste disposal processes
- 3.1 Waste disposal is monitored to ensure compliance with workplace procedures and local government requirements
- 3.2 Recycling opportunities are identified and implemented according to workplace procedures and local government requirements
- 3.3 Workplace environmental documents are maintained
4. Promote workplace products and services
- 4.1 Promotional activities are monitored to ensure planned implementation according to workplace procedures
- 4.2 Promotional activities are actively supported according to own role and workplace procedures
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WF024 | AURAMA3004 | Maintain business image | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BAE8 | AUR20116 | Certificate II in Automotive Administration | Qualification |
| BAE4 | AUR30116 | Certificate III in Automotive Administration | Qualification |
| BAD4 | AUR40116 | Certificate IV in Automotive Management | Qualification |
| BGB1 | AUR31020 | Certificate III in Automotive Sales | Qualification |
| BGX4 | AUR21120 | Certificate II in Automotive Sales | Qualification |
| BAD0 | AUR21116 | Certificate II in Automotive Sales | Qualification |
| BAC2 | AUR31016 | Certificate III in Automotive Sales | Qualification |
| BAG5 | AUR32616 | Certificate III in Automotive Tyre Management | Qualification |
| AZH0 | MSM41115 | Certificate IV in Recreational Vehicle and Accessories Retailing | Qualification |
| AZG4 | MSM31215 | Certificate III in Recreational Vehicle and Accessories Retailing | Qualification |