Unit of competency Outline
Date retreived
22/07/2026 10:04 PM AWST
22/07/2026 10:04 PM AWST
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Participate in continuous improvement
Participate in continuous improvement
Unit of competency
National Code
MSMSUP291
MSMSUP291
State Code
AWC23
AWC23
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
04/05/2016
Field of Education
080317 - Quality Management
Original Release Date
04/05/2016
Nominal Hours
26
Description
This unit of competency covers the skills and knowledge required to identify areas of improvement and work with colleagues to implement the changes.It applies to operators who are required to contribute to continuous improvement of work processes by applying knowledge of customers and suppliers to identify improvements and to select and implement improvements.This unit of competency applies to an individual working as part of a team/work group.This unit of competency applies to all work environments and sectors within the industry.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Identify customers and suppliers
- 1.1 Identify internal and external customers and suppliers
- 1.2 Identify requirements of individual customers
- 1.3 Identify own role in meeting customer requirements
2 Identify areas for improvement
- 2.1 Identify issues affecting output and quality
- 2.2 Identify instances of variation
- 2.3 Follow procedures for reporting and managing variations
- 2.4 Record non-conformance in accordance with company requirements
3 Identify strategies for improvement
- 3.1 Identify areas for improvement
- 3.2 Use information on variation to develop improvement suggestions
- 3.3 Use relevant quality tools and techniques for identifying causes of variation and areas for improvement
- 3.4 Suggest options for improvement
- 3.5 Discuss a proposed improvement with others in a team
4 Participate in a team to implement an improvement proposal
- 4.1 Implement changes in system and procedures
- 4.2 Monitor performance improvements
- 4.3 Evaluate results of improvements with others in a team
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W8293 | MSAPMSUP291A | Participate in continuous improvement | Unit of competency |