Qualification Outline
22/07/2026 6:24 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Community Pharmacy
Certificate II in Community Pharmacy
SIR20116
AZZ3
Current
Approved
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 21/10/2020 | Current | Approved |
| 1.00 | 31/03/2016 | Replaced | Approved |
Description
This qualification reflects the role of pharmacy assistants who use a defined and limited range of customer service skills. With basic product knowledge, they recommend and supply a limited range of products to customers and often refer enquiries to other team members.
They are involved in mainly routine front of pharmacy tasks such as point-of-sale service, stock maintenance and display. They work under close supervision, with guidance from more experienced and senior pharmacy assistants and ultimately under the supervising pharmacist.
Pharmacy assistants must comply with federal, state or territory law and Pharmacy Board of Australia Guidelines for supplying scheduled medicines. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Schedule
Packaging Rules
Twelve (12) units must be completed:- four (4) core units
- eight (8) elective units consisting of:
- four (4) units from the list below
- four (4) units from the list below, elsewhere in the SIR Retail Services Training Package or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
1. Core Units
All four (4) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AWX93 | SIRCCCS001 | Interact with pharmacy customers | 40 | Unit of competency |
| WG738 | HLTWHS001 | Participate in workplace health and safety | 30 | Unit of competency |
| AWX69 | SIRCINF001 | Use pharmacy practices for infection control | 45 | Unit of competency |
| AWX70 | SIRCIND001 | Work effectively in a community pharmacy | 30 | Unit of competency |
2. Elective Units
Eight (8) electives must be completed, with at least four (4) chosen from the list below.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| J143 | SIR20112 | Certificate II in Community Pharmacy | Qualification |
No information
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships