Unit of competency Outline

Date retreived
22/07/2026 12:45 PM AWST

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Contribute to planning and implementing business improvement in an automotive workplace

Contribute to planning and implementing business improvement in an automotive workplace

Unit of competency
National Code
AURAMA006
State Code
AXE70
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
14/04/2016
View on TGA
State Implementation and Classification
Approved Date
13/07/2016
Field of Education
080317 - Quality Management
Original Release Date
13/07/2016
Nominal Hours
32
Description
This unit describes the performance outcomes required to contribute to the business improvement of an automotive workplace. It involves contributing to the budget process, managing expenses in order to maintain levels of profitability in the specific area of responsibility, and reviewing and contributing to the planning of business promotions and improvements.It applies to those working in the automotive sales and service industry.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Review business plan and business performance
  • 1.1 Goals and key performance indicators (KPIs) specified in workplace business plan are analysed and relevance to operational area is assessed
  • 1.2 Gaps and risks to achieving business goals and KPIs are identified
  • 1.3 Risk management strategies to meet business goals and KPIs are identified and developed
  • 1.4 Contingency plan to address possible areas of non-conformance with the plan is developed
2. Assist in developing, implementing and monitoring marketing and promotional strategies
  • 2.1 Key business products or services are analysed to determine a suitable focus for marketing and promotional activities, according to the objectives of the business plan
  • 2.2 Costs and benefits of using different distribution channels and providing different levels of customer service are analysed to determine the appropriate marketing mix
  • 2.3 Agreed marketing and promotional strategies are agreed and implemented
  • 2.4 Marketing activities are monitored and business performance is evaluated according to the objectives and targets of the business plan
3. Seek continuous improvement opportunities
  • 3.1 Business development strategies are regularly reviewed with supervisor
  • 3.2 Operational plans are reviewed to determine possible improvements to business
  • 3.3 New ideas or activities are presented as a business case and discussed with line manager
  • 3.4 Approval is sought from line manager before implementing new ideas and activities
No information
No information
Replaces
State Code National Code Title Type
WF026 AURAMA5006 Contribute to business improvement Unit of competency