Unit of competency Outline

Date retreived
22/07/2026 7:10 AM AWST

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Facilitate a team

Facilitate a team

Unit of competency
National Code
MSMSUP383
State Code
AWC21
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
15/12/2015
View on TGA
State Implementation and Classification
Approved Date
04/05/2016
Field of Education
120505 - Work Practices Programmes
Original Release Date
04/05/2016
Nominal Hours
20
Description
This unit of competency covers the skills and knowledge required to facilitate team communications and performance to achieve its goals. This unit of competency applies to team leaders or similar roles within a team structure who are required to facilitate processes to identify team goals and timelines, plan and organise activities, support performance and resolve conflicts.This unit of competency requires the use of a range of well-developed skills requiring some discretion and judgement to recognise and resolve a range of problems.This unit of competency applies to all work environments and sectors within the industry.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Identify tasks to achieve team goals
  • 1.1 Identify and agree on team goals with team members input
  • 1.2 Identify tasks required to achieve team goals
  • 1.3 Identify team and individual safety responsibilities
  • 1.4 Allocate responsibilities of individuals within the team
  • 1.5 Ensure designated team goals are met by identifying strategies and timelines required to complete each task
2 Organise allocation of tasks
  • 2.1 Estimate time and resources needed to complete tasks
  • 2.2 Identify competencies of individual team member and allocate/negotiate individual responsibilities
  • 2.3 Agree timelines for completion of each task
  • 2.4 Identify resources and support necessary for completion of job
3 Monitor completion of allocated tasks
  • 3.1 Measure team performance against its goals
  • 3.2 Monitor individual compliance with procedures and take action as required
  • 3.3 Check at regular intervals, and apply judgement to determine whether agreed timelines for completion of tasks will be met
  • 3.4 Negotiate alternative strategies, within delegated discretion, to achieve allocated tasks when designated timelines are not being met
  • 3.5 Provide support to colleagues to ensure completion of allocated tasks
4 Resolve team problems
  • 4.1 Identify problem situations for team
  • 4.2 Identify causes of problem
  • 4.3 Implement problem resolution procedures relevant to the problem and to established practices
  • 4.4 Seek assistance as required to ensure problem resolution
No information
No information
Replaces
State Code National Code Title Type
W8302 MSAPMSUP383A Facilitate a team Unit of competency