Unit of competency Outline

Date retreived
22/07/2026 1:11 PM AWST

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Empower workers

Empower workers

Unit of competency
National Code
BSBWRK402A
State Code
D1037
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
10/03/2009
State Implementation and Classification
Approved Date
22/06/2011
Field of Education
080309 - Industrial Relations
Original Release Date
22/06/2011
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to advance the collective interests of workers and the union in the workplace, and more generally within the community, through the identification and development of activists.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Identify commonality of issues and needs
  • 1.1. Canvass workplace issues with members and potential members
  • 1.2. Undertake analysis of issue/s
  • 1.3. Ensure key issues in the workplace are agreed and conform to union policies and regulations
2. Identify and develop activists
  • 2.1. Identify potential workplace leaders or activists
  • 2.2. Consult members to identify activities they can undertake
  • 2.3. Obtain required resources and provide assistance to support members and activists
  • 2.4. Identify activist development needs
  • 2.5. Ensure appropriate activities are agreed, explained and reviewed
3. Develop networks
  • 3.1. Identify and document aims of networks
  • 3.2. Ensure networks are developed resourced, supported and maintained
  • 3.3. Ensure positive relationships are developed and maintained with network members
  • 3.4. Utilise networks to extend participants' understanding of union and social justice issues
  • 3.5. Monitor effectiveness of networks and review against documented aims of network
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Canvassing views of members and potential members may include:
conducting a survey or questionnaire
facilitating a meeting
interviews
Workplace issues may include:
action or proposed action taken by management
development of a collective bargaining claim
individual or collective grievance or dispute
occupational health and safety (OHS) issue/s
proposed legislative change
union issue, e.g. freedom of association or access to union support
Analysis of issue/s may include:
how it affects other workers
whether it is a real issue
whether it is deeply or widely felt
whether it is winnable
whether it will motivate workers
Development needs might include:
communication skills
industrial relations processes
information about terms and conditions
public speaking skills
Activities might include:
arranging a meeting
attending a meeting
becoming a delegate
collecting and distributing information
member recruitment activities
organising a petition
talking to workers
Aims of networks might include:
action on community issues
action on work issues
development and learning
discussion and analysis of work or industry-specific issues
mentoring, coaching and leadership development
provision of support to other members, workers, equity groups and community organisations
recruitment of members
Networks might include:
community groups, peak bodies and other unions
other individuals
potential union members in own or other workplaces
union members/activists in own or other workplaces
workplace organising committee
Reviews might include:
allocation of next task
analysis of outcomes
debriefings
identified further support requirements
recognition of achievement
workplace organising committee agenda
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
range of skills and techniques that have led to the empowerment of groups and individuals to advocate for social change
demonstrated evidence in developing members and potential activists to achieve defined aims and, where appropriate, how networks are built
demonstrated evidence of how workplace issues were identified including surveys, questionnaires and interview notes
knowledge of national, state/territory legislation and regulations relating to rights and responsibilities of representatives and union members, and anti-discrimination legislation especially as it pertains to employment.
Context of and specific resources for assessment
Assessment must ensure:
access to workplace and union documents
examples from work with union members
support from union officials.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
analysis of responses to case studies and scenarios
demonstration of techniques
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
observation of demonstrated techniques in resourcing and supporting the empowerment of union members
observation of performance in role plays
observation of presentations
oral or written questioning to assess knowledge of union information
review of analysis of issues
review of documentation about the aims of networks
evaluation of identified activist development needs.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other workplace relations units.
Replaces
State Code National Code Title Type
C7091 BSBUN402A Empower members Unit of competency