Accredited course Outline
22/07/2026 5:47 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Diploma of Tourism (Retail Travel, Wholesale Operations - Domestic/Inbound/Outbound)
Diploma of Tourism (Retail Travel, Wholesale Operations - Domestic/Inbound/Outbound)
12287WA
6047
Draft
Approved
State Implementation and Classification
Schedule
1. CORE
STAGE 1
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 21114 | ITR13A/B | Computer Operations and Word Processing | 40 | Module |
| 21111 | GSM 3 | Customer and Staff Relations | 20 | Module |
| 21264 | GHS03 | First Aid | 18 | Module |
| 21100 | TC001 | Introduction to Travel & Tourism | 20 | Module |
| 65011 | NCS003 | Job Seeking Skills | 17 | Module |
| 21120 | BTR1 | Site Presentation Techniques | 20 | Module |
| 21110 | GSM1 | Tourism Industry Office Procedures | 50 | Module |
2. CORE
STAGE 2 In addition to completing Stage 2 Core requirements below, learners are to complete additional electives. Refer to Stage 2 Electives, at end of document for additional elective module requirements for Stage 2.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 21132 | BTR7 | Australian Airfares and Ticketing | 30 | Module |
| 21259 | COR02 | Cross Cultural Communication | 27 | Module |
| 21122 | SOP01 | Destination and Products - Australia | 34 | Module |
| 21148 | BTR16 | Pre-tour Briefing | 15 | Module |
| 21149 | BTR17 | Registration Procedures | 15 | Module |
| 21131 | BTR 5/6 | Travel and Tourism Sales | 30 | Module |
| 21140 | Travel and Tourism Services and Procedures | 60 | Module |
3. CORE
STAGE 3
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 21171 | ATR4 | Advanced Itinerary Preparation | 20 | Module |
| 21138 | BTR9C | Automated Reservations - International | 50 | Module |
| 21139 | BTR9D | Automated Tourism Products | 30 | Module |
| 21165 | ATR2E | Bank Settlement Plan | 12 | Module |
| 21128 | BTR4E | Destinations and Products - Americas | 27 | Module |
| 21125 | BTR4B | Destinations and Products - Asia | 27 | Module |
| 21127 | BTR4D | Destinations and Products - Europe | 27 | Module |
| 21129 | BTR4A/C | Destinations and Products - Pacific, Africa, Middle East | 22 | Module |
| 21133 | BTR8A | International Airfares and Ticketing I | 40 | Module |
| 21134 | BTR8B | International Airfares and Ticketing II | 35 | Module |
| 21135 | BTR8C | International Promotional Airfares | 40 | Module |
| 21160 | ATR1 | One to One Job Instruction | 18 | Module |
| 21175 | ATR8 | Tour Co-ordination | 20 | Module |
| 21270 | GSM20 | Tourism Law | 30 | Module |
| 21268 | GSM18 | Tourism Marketing Principles | 30 | Module |
| 21167 | ATR2A | Tourism Operations Co-ordination | 50 | Module |
4. CORE
STAGE 4 In addition to completing Stage 4 Core requirements below, learners are to complete additional approved electives to the total of 70 hours.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 21273 | GSM23 | Computer Application Programs | 30 | Module |
| 21271 | GSM21 | Impacts of Tourism | 35 | Module |
| 65008 | NCS015 | Presenting Reports | 17 | Module |
| 21195 | STR4 | Public and Community Relations | 15 | Module |
| 21193 | STR1/2 | Staff Training and Supervision | 50 | Module |
| 21269 | GSM19 | Tourism Accounting | 30 | Module |
| 21199 | STR10 | Tourism Marketing Applications | 50 | Module |
| 21198 | STR8/9 | Tourism Sales and Promotions | 30 | Module |
5. CORE
STAGE 5 In addition to completing Stage 5 Core requirements below, learners are to complete additional approved electives to the total of 70 hours.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 21223 | CMTR6 | Business Administration | 15 | Module |
| 21275 | GSM25 | Business and the Australian Economy | 30 | Module |
| 21222 | CMTR5 | Financial Administration | 40 | Module |
| 21221 | CMTR4 | Human Resources Co-ordination | 35 | Module |
| 21210 | CMTR1 | Management Liaison | 20 | Module |
| 21217 | CMTR2C/D | Ops Mgmt - Travel Agency/Wholesaling/Tour Operations | 40 | Module |
| 21220 | CMTR3 | Product Development Co-ordination | 35 | Module |
6. ELECTIVES
Learners are to complete electives as follows: - Stage 2 Electives - See below for details. - Stage 4 Electives - 70 hours - Stage 5 Electives - 70 hours STAGE 2 - ELECTIVES 1 Learners to select either 65013 NCS006 or 21276 GSM 26 and 2 Learners to select either 21137 BTR 9B or other approved elective (which may include an approved second lanaguage as an elective).
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 21137 | BTR9B | Automated Reservations System - Domestic | 30 | Module |
| 21276 | GSM26 | Workteam Communication | 15 | Module |
| 65013 | NCS006 | Writing Workplace Documents | 17 | Module |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| C071 | THT50398 | Diploma of Tourism (Operations Management) | Qualification |