Accredited course Outline

Date retreived
22/07/2026 7:14 AM AWST

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Certificate II in Office Administration (National Traineeship)

Certificate II in Office Administration (National Traineeship)

Accredited course
National Code:
0189
State Code:
3450
TGA Status:
Draft
DTWD Status:
Approved
State Implementation and Classification
Approved Date
Field of Education
080901 - Secretarial And Clerical Studies
AQF Level
Certificate II in
Nominal Hours
1
Duration
Unspecified
Stream of Study
Partial Exemption to "Other Skills" Course (3221)
Accredited Date
11/04/1996
Expiry Date
31/12/1999
VET Act Classifier
B
VET Act Conditions
Schedule
1. CORE

COMMUNICATION

State Code National Code Title Hours Type
65003 NCS011 Client Interaction 17 Module
23018 NOS110V2 Occupational Health & Safety in the Office 8 Module
23022 NOS119 Work Environment 34 Module
65010 NCS002 Writing Skills for Work 17 Module
2. CORE

OFFICE SKILLS

State Code National Code Title Hours Type
23071 NOS211 (30wpm) Keybrdng Spd &acc 51 Module
23015 23015 Mail 10 Module
23106 NOS139V2 Meetings - Organisation 17 Module
23038 23038 Office Equipment - Non-routine Tasks 14 Module
23017 23017 Office Equipment - Routine Tasks 10 Module
23016 NOS108V2 Records Handling 14 Module
23066 NOS302V2 Records Maintenance 5 Module
23027 23027 Telephone Operations 8 Module
23042 NOS214V2 Word Processing for Operators 51 Module
23024 NOS121V2 Work\personal Effectiveness 8 Module
3. CORE

INFORMATION TECHNOLOGY

State Code National Code Title Hours Type
23021 NOS118V2 Computer Operations - Data Retrieval 11 Module
23043 NOS215V2 Database Fundamentals 20 Module
23019 NOS116 Keyboarding - Techniques & Operation 34 Module
23044 NOS216V2 Spreadsheet Fundamentals 20 Module
Replaced By
State Code National Code Title Type
C003 BSA20197 Certificate II in Business (Office Administration) Qualification
No information
No information
No information