Qualification Outline
22/07/2026 7:37 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Laundry Operations
Certificate II in Laundry Operations
MST20416
BDG0
Replaced
Transition (Replaced)
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 25/07/2019 | Current | Transition (Replaced) |
| 1.00 | 04/07/2016 | Replaced | Approved |
Description
This qualification describes the skills and knowledge to conduct operational and support functions within a laundry enterprise. Work outcomes covered by this qualification typically involve performing a limited range of tasks with known routines and procedures and some accountability for the quality of outcomes. Some multi-skilled roles can be accommodated in this qualification and work is generally supervised.
No occupational licensing or certification requirements exist at the time of publication.
Schedule
Packaging Rules
To be awarded the MST20416 Certificate II in Laundry Operations, competency must be achieved in thirteen (13) units of competency.- six (6) core units of competency
- seven (7) elective units of competency.
- a minimum of three (3) units must be selected from Group A
- the remaining five (4) units may be selected from:
- units not previously selected from Group A
- units from Group B
- a maximum of two (2) relevant units from this Training Package, other endorsed Training Packages and accredited courses, where those units are available at Certificate II or Certificate III level (maximum one unit).
Units selected from other Training Packages and accredited courses must be relevant to the qualification outcome and not duplicate units available within this qualification.
Note: Where prerequisite units are identified they must be counted in the total number of units required for achievement of the qualification.
1. Core Units
All six (6) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| BAV46 | MSTLA2001 | Apply infection control policies and procedures in laundry operations | 40 | Unit of competency |
| BAK44 | MSS402051 | Apply quality standards | 30 | Unit of competency |
| AWC20 | MSMSUP102 | Communicate in the workplace | 26 | Unit of competency |
| BAV49 | MSTLA2002 | Operate washing machines | 60 | Unit of competency |
| AWC13 | MSMENV272 | Participate in environmentally sustainable work practices | 20 | Unit of competency |
| AWC15 | MSMWHS200 | Work safely | 26 | Unit of competency |
2. Group A Elective Units
A minimum of three (3) units must be completed.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| BAV48 | MSTLA2003 | Control washing extractor operation | 60 | Unit of competency |
| BAV43 | MSTLA2007 | Finish products for despatch | 30 | Unit of competency |
| BAV41 | MSTLA2009 | Inspect, fold and pack theatre linen | 65 | Unit of competency |
| BAV44 | MSTLA2006 | Perform conditioning and drying processes | 40 | Unit of competency |
| BAV47 | MSTLA2004 | Perform linen rewash | 40 | Unit of competency |
| BAV40 | MSTLA2010 | Prepare products for storage or despatch | 60 | Unit of competency |
| BAX33 | MSTDC2001 | Provide customer service in a dry cleaning or laundry enterprise | 50 | Unit of competency |
| BAX19 | MSTDC2007 | Receive and sort articles for cleaning | 60 | Unit of competency |
| BAV42 | MSTLA2008 | Repair damaged laundry items | 40 | Unit of competency |
| BAV97 | MSTGN2012 | Work safely with chemicals in TCF operations | 50 | Unit of competency |
3. Group B Elective Units
Up to four (4) units may be completed.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W898 | LMT21410 | Certificate II in Laundry Operations | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| BEZ9 | MST20419 | Certificate II in Laundry Operations | Qualification |
No information
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships