Qualification Outline
22/07/2026 8:28 AM AWST
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Certificate II in Technical Support
Certificate II in Technical Support
UEE21710
W948
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 29/07/2011 | Current | Approved |
Description
Scope
This qualification provides competencies to collect/receive and store stock at work sites, set up and store equipment and tools, assist in installation, fault finding, and maintenance and repair activities.
Schedule
Packaging Rules
The requirements for granting this qualification will be met when competency is demonstrated and achieved for:- All the Core units,
- A combination of Elective units selected from Group A and/or Group B, to achieve a total weighting of 120 points, and
- All the required prerequisite units
Note:
1. Prerequisite pathways shall be identified and met for all elective units
selected.
2. In selecting elective units considerations to career planning advice should
be given to units that form part of a prerequisite pathway for the progression
to achieve particular competencies or qualification at a higher level.
1. Core units
Complete all core units:
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| W7803 | UEENEEE001B | Apply OHS practices in the workplace | 18 | Unit of competency |
| W7889 | UEENEEG011B | Carry out basic repairs to electrical apparatus | 36 | Unit of competency |
| W7804 | UEENEEE002B | Dismantle, assemble and fabricate electrotechnology components | 36 | Unit of competency |
| W7838 | UEENEEE037B | Document occupational hazards and risks in electrotechnology | 18 | Unit of competency |
| W7839 | UEENEEE038B | Participate in development and follow a personal competency development plan | 18 | Unit of competency |
| W8180 | UEENEEK042A | Participate in environmentally sustainable work practices | 18 | Unit of competency |
| W7805 | UEENEEE003B | Solve problems in extra-low voltage single path circuits | 36 | Unit of competency |
| W7809 | UEENEEE007B | Use drawings, diagrams, schedules and manuals | 36 | Unit of competency |
2. Elective units
Complete Elective units to achieve a total of weighting of 120 points from the following groups:
o Group A Imported and Common Elective units - minimum of 0 and a maximum of 60 points
o Group B Qualification Electives Schedule 2 Units - minimum of 60 and a maximum of 120 points
Please refer to the UEE21710 qualification outline for the list of available options
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W419 | UEE21707 | Certificate II in Technical Support | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| A112 | UEE21711 | Certificate II in Technical Support | Qualification |
VET Info Notes
1. This qualification is the copyright of Department of Education, Employment and Workplace Relations.
2. Further information on this qualification is contained in the Training Package available from Australian Training Products Ltd., Tel: (03) 9655 0600 or Email: sales@atpl.net.au
3. This qualification was entered on to the STARS on 7/4/2011.
Entry Requirements
Not Applicable