Qualification Outline
23/07/2026 7:17 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Holiday Parks and Resorts
Certificate II in Holiday Parks and Resorts
SIT20509
W729
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 01/01/2011 | Current | Approved |
Description
This qualification provides the skills and knowledge for an individual to be competent in a defined range of technical skills. Work would be undertaken in a front office, housekeeping or grounds maintenance environment.
The qualification reflects the role of individuals who perform a range of mainly routine tasks, using limited practical skills and fundamental operational knowledge in a defined context. They work under direct supervision. For example, an individual might be required to:
perform basic office duties such as collating, filing, photocopying or delivering messages
perform general clerical duties such as typing, basic data entry, calculation functions and accounting
take reservations or action as a receptionist and cashier
service and clean accommodation
perform routine repair work and maintenance and other general duties such as pool and garden care (not as a qualified tradesperson)
The qualification is suitable for an Australian apprenticeship pathway.
Job roles
This qualification is very flexible and is designed to support a broad range of job roles in holiday parks.
Possible job titles include:
Office assistant
Housekeeping assistant
Junior handyperson
Prerequisite requirements
There are no prerequisites for entry to this qualification.
Schedule
Packaging Rules
To achieve a Certificate II in Holiday Parks and Resorts, 11 units must be completed:- all 4 core units
- 7 elective units:
- a minimum of 5 elective units must be selected from the list in the SIT20509 qualification outline
- the remaining 2 elective units may be selected from any endorsed training package.
In all cases, electives must be relevant to the job outcome, local industry requirements and the qualification level.
1. Core Units
All four units must be completed
Note:
SITHIND001A OR SITTIND001A OR SITTIND202A to be selected as a core unit
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WB953 | SITTIND202B | Develop and update caravan industry knowledge | 25 | Unit of competency |
| WA623 | SITXOHS001B | Follow health, safety and security procedures | 15 | Unit of competency |
| WB950 | SITTHPR301B | Plan and organise daily work | 10 | Unit of competency |
| S6492 | SITXCOM001A | Work with colleagues and customers | 15 | Unit of competency |
2. Elective Units
7 units to be completed
Note: The following outlines ONE example of a training program for this qualification. Please refer to the Training Package for the full details of available units.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S6484 | SITXADM001A | Perform office procedures | 20 | Unit of competency |
| S6520 | SITXFIN001A | Process financial transactions | 30 | Unit of competency |
| D0781 | BSBITU201A | Produce simple word processed documents | 40 | Unit of competency |
| WB928 | SITHACS001B | Provide accommodation reception services | 30 | Unit of competency |
| WA620 | SITXCCS001B | Provide visitor information | 20 | Unit of competency |
| WB955 | SITTTSL007B | Receive and process reservations | 20 | Unit of competency |
| D1027 | BSBWOR204A | Use business technology | 30 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W100 | THC20404 | Certificate II in Caravan Park Operations | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| J431 | SIT20512 | Certificate II in Holiday Parks and Resorts | Qualification |
No information
Entry Requirements
Not applicable.
Traineeships and Apprenticeships