Qualification Outline

Date retreived
22/07/2026 6:24 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Business

Certificate III in Business

Qualification
National Code:
BSB30101
State Code:
C314
TGA Status:
Deleted
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0809 - Office Studies
Original TGA Release Date
17/08/2001
Approved Date
19/11/2001
Stream of Study
Operatives (3100)
VET Act Classifier
B
Nominal Hours
385
Duration
1 Semester
Current Release Number
1.00
Current Release Date
17/08/2001
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 17/08/2001 Current Approved
Description
Schedule
1.

LEARNERS ARE TO COMPLETE 12 UNITS OF COMPETENCE TO ACHIEVE THIS QUALIFICATION:

8 Units must be achieved from the Common Business Units which must include the unit BSBCMN311A Maintain
Workplace Safety.

For further explaination, see the General Instructions on packaging Business Services Training Package qualifications. Refer also to Qualifications Guide, Vol 1, page 49 for a more detailed explaination.

**COMMON BUSINESS UNITS**

State Code National Code Title Hours Type
C6980 BSBCMN319A Apply advanced first aid 40 Unit of competency
C7028 BSBFLM303B Contribute to effective workplace relationships 30 Unit of competency
C3539 BSBCMN304A Contribute to personal skill development and learning 20 Unit of competency
C3545 BSBCMN310A Deliver and Monitor a Service to Customers 20 Unit of competency
C3536 BSBCMN301A Exercise initiative in a business environment 20 Unit of competency
C3542 BSBCMN307A Maintain business resources 20 Unit of competency
C3548 BSBCMN313A Maintain environmental procedures 20 Unit of competency
C3543 BSBCMN308A Maintain financial records 60 Unit of competency
C6981 BSBCMN320A Maintain first aid equipment and resources 10 Unit of competency
C3546 BSBCMN311A Maintain Workplace Safety 20 Unit of competency
C6978 BSBCMN317A Meet customer needs and expectations 20 Unit of competency
C3537 BSBCMN302A Organise personal work priorities and development 30 Unit of competency
C3540 BSBCMN305A Organise workplace information 20 Unit of competency
C6977 BSBCMN316A Process customer complaints 20 Unit of competency
C3541 BSBCMN306A Produce business documents 60 Unit of competency
C3544 BSBCMN309A Recommend products and services 20 Unit of competency
C3547 BSBCMN312A Support Innovation and Change 20 Unit of competency
C6975 BSBCMN314A Utilise a knowledge management system 20 Unit of competency
C6976 BSBCMN315A Work effectively with diversity 20 Unit of competency
C6979 BSBCMN318A Write simple documents 30 Unit of competency
2.

Learners to select 4 units from the Business Services Training Package or any other endorsed Training Package, of which a minimum of 2 units must be from a qualification at AQF level III; a maximum of 2 units may be included from lower or higher levels in this qualification.

State Code National Code Title Hours Type
C3662 BSBADM305A Create and use databases 20 Unit of competency
C3534 BSBCMN214A Create and use simple spreadsheets 20 Unit of competency
C3663 BSBADM306A Create electronic presentations 20 Unit of competency
C3665 BSBADM308A Process payroll 30 Unit of competency
C4622 BSBEBUS301A Search and assess online business information 30 Unit of competency
C3585 BSBFLM305A Support operational plan 40 Unit of competency
C4623 BSBEBUS302A Use and maintain electronic mail system 20 Unit of competency
C1215 FNBFS01A Work within a financial services industry context 45 Unit of competency
Replaces
State Code National Code Title Type
5148 1268 Certificate II in Business (Accounts Receivable & Payable Clerk) Accredited course
5149 1267 Certificate II in Business (payroll Clerk) Accredited course
5818 Business Studies Accredited course
5151 2157 Certificate III in Business Studies Accredited course
5105 12878WA Certificate III in Small Business Management Accredited course
5100 0658 Certificate III in Small Business Management Accredited course
Replaced By
State Code National Code Title Type
D132 BSB30107 Certificate III in Business Qualification
VET Info Notes
This training program is a representation of the qualification code BSB30101 taken from the Business Services Training Package BSB01 which should be consulted for full description of requirements. BSB3010 is accredited until 30/08/2004.

1. This qualification is the copyright of The Australian National Training Authority.

2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.

3. This qualification was entered on STARS by Central TAFE on 16/11/01.
Entry Requirements
No information
Traineeships and Apprenticeships
No information