Unit of competency Outline
Date retreived
23/07/2026 6:43 AM AWST
23/07/2026 6:43 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Meet customer needs and expectations
Meet customer needs and expectations
Unit of competency
National Code
BSBCMN317A
BSBCMN317A
State Code
C6978
C6978
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
12/07/2004
Field of Education
080501 - Sales
Original Release Date
12/07/2004
Nominal Hours
20
Description
Notes
Elements and Performance Criteria
No information
No information
No information
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D0948 | BSBPRO301A | Recommend products and services | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| C314 | BSB30101 | Certificate III in Business | Qualification |
| C734 | BSB30804 | Certificate III in Business (International Trade) | Qualification |
| C656 | BSB30704 | Certificate III in Business (Medical Administration) | Qualification |
| C317 | BSB30401 | Certificate III in Business (Recordkeeping) | Qualification |
| C316 | BSB30301 | Certificate III in Business (Sales) | Qualification |
| C315 | BSB30201 | Certificate III in Business Administration | Qualification |
| C487 | BSB30601 | Certificate III in e-Business | Qualification |
| W312 | MTM30807 | Certificate III in Meat Processing (Meat Retailing) | Qualification |
| W140 | BCG30603 | Certificate III in Painting and Decorating | Qualification |